Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,316 Reviews)
Open Ratings Snapshot
Rating breakdown 28,316 reviews
5 Stars
24,284
4 Stars
3,147
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This is a great phone, I would highly recommend
on July 14, 2025
Posted by: Drockurworld
[This review was collected as part of a promotion.] Love the Galaxy AI on the device. It gets the job done
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Samsung I've Used Yet
on July 14, 2025
Posted by: PeteinTexas
[This review was collected as part of a promotion.] I previously had a S21FE (a few older models before that). It worked pretty well, but with some of the newer apps that I wanted to use, it would get pretty glitchy. Also using it for business, I found myself often running out of space.
When I moved to my current S25 Ultra, all those issues went away. I never knew how much use I would get out of the stylus either. It's actually been a game changer. With over four times the space and far better computing power and speed, my productivity has drastically increased.
The Galaxy AI feature is also pretty slick, and I actually prefer using it over Gemini. I use it like I used to use Google Assistant, and it works great.
The better screen, phenomenal speakers, lightning speed, and cavernous storage space all make this phone a winner in every category, as far as I'm concerned. I do not regret finally pulling the trigger on an updated phone and can't recommend a S25 (specifically the Ultra) enough.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on July 14, 2025
Posted by: Tmomma89
[This review was collected as part of a promotion.] I received my new galaxy S25 ultra today and I an so excited to have a phone that can keep up with my day to day life. I haven't even scratched the surface of all the new amazing features of this amazing phone, and I can't wait to dive into all the new fun settings. The new Galaxy AI is one of the new features that I am most excited about checking out. The design of this phone is, needless to say, beautiful. It is a large phone but doesn't feel bulky in your hands. I can't wait to check out the camera, after having an older phone with a crappy camera, I am excited to see what all I can do with this new powerful one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on July 14, 2025
Posted by: Webber39
[This review was collected as part of a promotion.] I like how everything is so simple to use. The Galaxy AI feature helps me to get things done in quick timely manner. Bixby also helps out alot. Everything is quick and convienent.
Samsung Wallet is nice also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra review
on July 14, 2025
Posted by: Poohs7
[This review was collected as part of a promotion.] Awesome phone 📱 📲 ☎️ it is so fast and the galaxy Ai is so cool and helpful. I got to talk to Awkwafina that is so 😎 🆒️ 😎 cool!! I love my phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Unlocked Samsung S25 Ultra Ordering Experience
on July 14, 2025
Posted by: Dave K
from Canton, Michigan
Expertise:Intermediate
Verified Purchase:Yes
The entire process of researching and ordering my new unlocked Samsung S25 Ultra was smooth and uncomplicated.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best phone available
on July 14, 2025
Posted by: David Bustos
Verified Purchase:Yes
i love this phone. its all i csn say, other than it is super duper BAD TO THE BONE. no other phone compares.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite galaxy phone so far!
on July 14, 2025
Posted by: B94SUT
[This review was collected as part of a promotion.] I love my S25 ultra! The clarity of pictures with the camera is awesome. The Galaxy AI feature is a total game changer. The summarizing and assisting tools are super useful. This device deserves a 10/10 in my opinion!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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