Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,315 Reviews)
Rating breakdown 28,315 reviews
5 Stars
24,283
4 Stars
3,147
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S25 Ultra: AI-Powered Awesomeness Unleashed
on July 18, 2025
Posted by: Scruff
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and it’s hands-down the best phone I’ve owned, largely due to its stellar AI features powered by Galaxy AI and Google Gemini. The integration of artificial intelligence makes daily tasks smoother, more intuitive, and honestly, kind of fun. Here’s why I’m hooked:The Now Brief feature is a game-changer for staying organized. It pulls data from my calendar, emails, and even my Galaxy Watch to give me a personalized daily rundown—weather, appointments, and even reminders to hit my step goals. It’s like having a personal assistant who knows my routine better than I do. The Cross App Action is another standout; I can say, “Find pet-friendly cafes nearby and text the list to Sarah,” and Gemini searches, compiles, and sends it in one go. No more app-hopping or copy-pasting!For photography, the Audio Eraser in the Gallery app is a lifesaver. It lets me dial down background noise like wind or crowds in videos, making my concert clips sound crisp and professional. The Sketch to Image tool is surprisingly cool—I sketched a rough scene, added a prompt like “cartoon forest,” and got a polished image blending my drawing with AI magic. Even the Circle to Search feature, which lets me search for anything on my screen with a quick gesture, feels indispensable now.These AI tools, backed by the Snapdragon 8 Elite’s on-device processing, are fast, private, and genuinely useful, making the S25 Ultra a joy to use every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy device
on July 18, 2025
Posted by: Snapshot
[This review was collected as part of a promotion.] Great phone has powerful processing and beautiful picture and much better camera than predecessor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra has changed my daily life!
on July 18, 2025
Posted by: iamamongno1
[This review was collected as part of a promotion.] First of all, gotta tell that the UX feels so comfy easy peasy thing to discover (I've missed it so much since galaxy 8 flagship)
So the turning point for me to switch back to galaxy since a huge gap were mainly three things 1) camera system with log recording and 8k and zoom lens as I am a film Director (and now I've got a dog that has a need to be filmed in a cinematic way)
2) overall UX across One UI and cross-platforming with Windows Laptop, which includes daily reminders, web surfing, reading, drawing & making notes on the go and that means using a smartphone for quite a few tasks!
3) Galaxy AI with Bixby at the top
(Though no text here was edited by him)
I use it every day to help edit and get the most thought out of my messages and posts
And also liking this ability to have a divided conversations and therefore using for different tasks either Bixby or Gemini (both recalling by voice commands on a single device, which is awesome) so the conversations with the AIs won't get messy
Considering asking anything inside the phone would be a deal with Bixby and having some non-linear thinkable request is the one that Gemini handles perfects
So I'm back with the Galaxy and I think I've had enough of testing and giving a shot to other smartphones which were never close to fulfill the ease and smoothness of user experience in everyday use
Those neat samsung UI things and useful tips make you feel like you're home with the closest friends who're here to support you all the way!!!
So the turning point for me to switch back to galaxy since a huge gap were mainly three things 1) camera system with log recording and 8k and zoom lens as I am a film Director (and now I've got a dog that has a need to be filmed in a cinematic way)
2) overall UX across One UI and cross-platforming with Windows Laptop, which includes daily reminders, web surfing, reading, drawing & making notes on the go and that means using a smartphone for quite a few tasks!
3) Galaxy AI with Bixby at the top
(Though no text here was edited by him)
I use it every day to help edit and get the most thought out of my messages and posts
And also liking this ability to have a divided conversations and therefore using for different tasks either Bixby or Gemini (both recalling by voice commands on a single device, which is awesome) so the conversations with the AIs won't get messy
Considering asking anything inside the phone would be a deal with Bixby and having some non-linear thinkable request is the one that Gemini handles perfects
So I'm back with the Galaxy and I think I've had enough of testing and giving a shot to other smartphones which were never close to fulfill the ease and smoothness of user experience in everyday use
Those neat samsung UI things and useful tips make you feel like you're home with the closest friends who're here to support you all the way!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and best in class display
on July 18, 2025
Posted by: Gabruu
[This review was collected as part of a promotion.] Alright, so I've been rocking the s25 ultra for about six months now, and I gotta say, it's been a solid experience. The camera is still unbelievably good, and I'm constantly impressed by the photos and videos I take. Battery life is pretty decent too, lasting me a full day with moderate use, which is a win. Overall, it's a flagship phone that lives up to the hype.
Value
5
Written by a customer while visiting Samsung US
Posted by: Roxane
Verified Purchase:Yes
So far this has been a great upgrade from my S10. Battery lasts all day.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone works so smoothly
on July 18, 2025
Posted by: Skidrowe
[This review was collected as part of a promotion.] Best phone I've ever had. easy use. The AI is top notch especially when editing videos Thank you Samsung, way to hold your own
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Near Perfect Phone
on July 18, 2025
Posted by: TattooPaul
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is by far the beat phones on the market today. Large hi-res screen? Check. Pen for notes and drawing? Check. Exceptional cell reception? Check. Easy customization? Check. Intuitive AI assistance? Check out Gemini AI. This phone has it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From s23Ultra-----> s25Ultra after 45 days
on July 18, 2025
Posted by: KottonTrip
[This review was collected as part of a promotion.] Most of the storage I utilize on my phone would be the 197 of the 326Gb currently going towards pictures and videos mostly revolving around the year or 2 before my daughter was born. So, saying there are a very significant amount of long cute baby videos would be an understatement. I like the subtle changes, so far. I can really tell you that it may not be the fastest supercomputer or anything but I'm know for a fact the s25Ultra is much faster. The new Galaxy AI upgrade is pretty nice. Remember, the pictures, it is doing a better job at sorting them
Value
5
Written by a customer while visiting Samsung US