Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,087 Reviews)
Open Ratings Snapshot
Rating breakdown 28,087 reviews
5 Stars
24,134
4 Stars
3,119
3 Stars
526
2 Stars
147
1 Star
161
86%of customers recommend this product. 
(
1,028 out of 1,191
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3 out of 5
3
Always Samsung
on July 24, 2025
Posted by: Snoop999
[This review was collected as part of a promotion.] Always pick Samsung for my phone, best all around phone out there.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 24, 2025
Hey Snoop999, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy toh ear that you are so pleased with the usage of your new phone. We have provided links to resources to help you discover the full capabilities of your device and integrate features like Galaxy AI in to your usage, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic quality and speed.
on July 24, 2025
Posted by: Dave2218
[This review was collected as part of a promotion.] Galaxy ai ia great I love it. I love the phone and its features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 24, 2025
Posted by: Me2008
[This review was collected as part of a promotion.] The galaxy S25 ultra is amazing. I started with the Zflip6 and switched. So glad i did. The S25 ultra is a way better phone. AI galaxy is better in it as well. Im able to do more. The pictures are a better quality. Video calls are better as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on July 24, 2025
Posted by: Bad Idea
from Northern NJ
Expertise:Intermediate
Verified Purchase:Yes
Nice phone &easy to setup. Great purchasing experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 24, 2025
Posted by: Mpatten
[This review was collected as part of a promotion.] I love my device and AI is great I highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The very best phone out there
on July 24, 2025
Posted by: Stardust
[This review was collected as part of a promotion.] Ai is awesome, the phone has so many options, it also is very fast has great picture affect , I use my phone for personal use for gaming streaming for so many choices I have. I highly recommend it for personal and/or business.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exelente El Samsung Galaxy AI
on July 24, 2025
Posted by: mmhgluglu
[This review was collected as part of a promotion.] Muy bueno ahora con Galaxy AI para juegos y el trabajo
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall quality.
on July 23, 2025
Posted by: DRXPZeRo
[This review was collected as part of a promotion.] I use this device for anything from watching videos, taking videos/photos, and doing Google meets. This phone has proven exceptionally well and I will continue to support and buy Samsung phones specifically the S series. Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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