Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,303 Reviews)
Rating breakdown 28,303 reviews
5 Stars
24,274
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing phone
on July 28, 2025
Posted by: Lovelylady
[This review was collected as part of a promotion.] Love it. Samsung is an amazing phone, love the Samsung AI being so accessible, the photo and quality of the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid performance
on July 28, 2025
Posted by: Ifmaster
[This review was collected as part of a promotion.] Samsung phones never let you down and have great features. The galaxy Ai is top notch. Simple interface my 3 year old can navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone
on July 28, 2025
Posted by: Badmoose
[This review was collected as part of a promotion.] Galaxy AI is where its at. I love this phone and what it can do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent my Samsung galaxy S25 ultra Ai
on July 28, 2025
Posted by: Puma76
[This review was collected as part of a promotion.] High performance, good battery life, AI is a great help both in searching and in photo and video editing, I really like my Galaxy S25 Ultra and its large storage capacity of 1 TB.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Ui is very simple but elegant. 10 !
on July 28, 2025
Posted by: Danny50th
[This review was collected as part of a promotion.] Galaxy ai is super good. Makes searching or finding new things out. Make ai very useful yet simple to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm loving my new s25 ultra
on July 28, 2025
Posted by: Love1asone
[This review was collected as part of a promotion.] I like the galaxy AI cas it helps when I'm trying to confirm something. I like the eas of navigation. I like that it was effortless transferring all my stuff from my old device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its great with one drawback
on July 28, 2025
Posted by: Vfriz0610
[This review was collected as part of a promotion.] I love my new phone but the stylus is unfortunately disappointing...ive already had to replace the entire stylus due to not being able to remove and replace the nib when after only a few months it was rendered useless.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey Vfriz0610, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the inital usage of your new device. We have shared a link to an article about the redesigned S Pen of your device. We have also shared a link to the Samsung Support Team if you have questions about tips to prolong the life of your device and accessories. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on July 28, 2025
Posted by: Blackvelvet
[This review was collected as part of a promotion.] Amazing phone. I am still learning all it can do. I also love the AI features
Value
5
Written by a customer while visiting Samsung US