Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,216 Reviews)
Rating breakdown 28,216 reviews
5 Stars
24,198
4 Stars
3,136
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
One of a kind product.
on July 28, 2025
Posted by: dan710
[This review was collected as part of a promotion.] Using the S25 Ultra daily for a couple months has been an amazing experience, from using Galaxy AI to enhance photos, or to help me learn new languages is so cool. Camera quality is way above average, and I like having the option to 100x zoom and still have clarity. Battery life is super sufficient, lasts more than a day. Love the high peak nit, and how the I can still see my screen in the sun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid battery. Great performance so far.
on July 28, 2025
Posted by: NewPhoneMan2025
[This review was collected as part of a promotion.] As mentioned the performance is great. Had to use cheap phone in-between my old phone and this one and it was very slow in comparison. The battery is very solid. Hope it stays that way. Have used Galaxy AI some and am getting the hang of it. Some very cool features using it. Am still discovering new cool things it can do. I would recommend this phone and I am happy overall with the deal I got.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phones Ive owned hands down!!!
on July 28, 2025
Posted by: NikkiBabexo
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a top-tier Android phone with significant improvements in performance, display, and software, particularly in AI features. It builds upon the success of its predecessors with a refined design, powerful processor, and impressive camera system, making it a strong contender for the best smartphone available & definitely the absolute best Samsung phone Ive personally ever owned.
The S25 Ultra is powered by the Snapdragon 8 Elite for Galaxy processor, offering exceptionally smooth performance and excelling in all my everyday tasks and demanding applications like my mobile gaming. I also love the 6.9 inch Dynamic AMOLED 2X display! The design is refreshed with rounded corners, making it more comfortable to hold & more case choices! The 7 years of software updates is amazing as well. Id highly recommend the S25 Ultra. Its an all around amazing smart phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing speed
on July 28, 2025
Posted by: saucedam
[This review was collected as part of a promotion.] This phone is a big jump from S 22 the processing speed to access applications is mind blowing, not to mention it's camera with many capabilities to create great images. The AI features are a plus for every situation, such as translation, navigation on web pages with capabilities to find what I'm looking for at an amazing speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome love
on July 28, 2025
Posted by: Abbcedhd
[This review was collected as part of a promotion.] Love my new phone s25 ultra..
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The camera did not impress me, broke after 4 month
on July 28, 2025
Posted by: Flores111
[This review was collected as part of a promotion.] I've been a Samsung Galaxy person for years! Have always loved it! But this phone just did not impress me much, mostly because I use the camera a lot for pictures and videos. After having it for 4 months one of the lenses misfunctioned 6mm specifically. Places to fix it don't have the part needed to fix so you have to send it in, and takes 5 to 7 business days.
One bright thing it does have translated calls, text, and pretty much anything needed to be translated.
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Hey there Flores111, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are finding there are features about Galaxy AI you are enjoying like Live Translate. We have provided a link to the Samsung Support Team if you change your mind about the repair to your device, and we appreciate you providing feedback about the process of getting a repair. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Doesn't overheat when I'm using apps.
on July 28, 2025
Posted by: EvilUmbra520
[This review was collected as part of a promotion.] Galaxy AI is very useful when I need assistance. Runs very smoothly when going on different applications. Galaxy AI is the best thing I can use on my phone!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has it all!
on July 28, 2025
Posted by: Locus87
[This review was collected as part of a promotion.] While this phone has similar features comparable to older style Samsung phones (why fix something that isn't broken!?), it does have quite a few new features such as the AI components. I can certainly tell the difference between the weight of this and my older S23. My camera is hands down the best feature. I take a lot of mini trips and absolutely love photos. This phone is an all in one camera and can even enhance the photos naturally.
Value
5
Written by a customer while visiting Samsung US