Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,985 Reviews)
Rating breakdown 27,985 reviews
5 Stars
23,996
4 Stars
3,112
3 Stars
536
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Phone!!!!!!!!!
on August 2, 2025
Posted by: Lenece
[This review was collected as part of a promotion.] Great love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 ultra
on August 2, 2025
Posted by: Pinky2001
[This review was collected as part of a promotion.] Great smart phone easy to use navigating threw it is a breeze the only complaint is after a update i find my apps moved around not so much fun
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
G.O.A.T Phone
on August 2, 2025
Posted by: IronicParadox
[This review was collected as part of a promotion.] This has to the best phone in the entire world.
It is so rich and premium that it surpasses all the competitors.
It is so rich and premium that it surpasses all the competitors.
Each and every feature is so well though, designed, and integrated. The experience is soo seamless that it feels very natural.
Galaxy AI features are really really very good. I cannot express how easy and spot on these features are.
I have zero complaints for this device.
I have zero complaints for this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra: AI Power Meets Camera Brilliance
on August 2, 2025
Posted by: NextGenBeastS25Ultra
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship that blends cutting-edge hardware with smart AI integration. It features a stunning 6.9-inch Dynamic AMOLED 2X display with 144Hz refresh rate, delivering exceptional clarity and smoothness for gaming, streaming, or daily use. The build quality is premium, with Gorilla Glass Victus 3 and a titanium frame offering a sturdy yet elegant feel.
Performance is top-tier thanks to the Snapdragon 8 Gen 4 processor (or Exynos 2500 in some regions), combined with up to 16GB RAM. Multitasking, gaming, and heavy apps run flawlessly. Battery life is strong with a 5500mAh cell, easily lasting a full day, and fast charging speeds are impressive.
The camera setup is where the S25 Ultra truly shines: a 200MP main sensor, 50MP periscope zoom, 12MP ultra-wide, and advanced AI enhancements deliver phenomenal photos and videos in any lighting. The AI-assisted photography helps with scene optimization, instant background removal, and real-time editing.
The camera setup is where the S25 Ultra truly shines: a 200MP main sensor, 50MP periscope zoom, 12MP ultra-wide, and advanced AI enhancements deliver phenomenal photos and videos in any lighting. The AI-assisted photography helps with scene optimization, instant background removal, and real-time editing.
One UI 7.1 based on Android 15 is smooth, customizable, and smart, with AI features like real-time translation, smart summarizer, and generative photo fill. It also brings 7 years of updates—a big win for longevity.
Overall, the S25 Ultra is expensive but worth it for those seeking the best of Android in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has all the features
on August 2, 2025
Posted by: SamsungLover703
[This review was collected as part of a promotion.] It has very good Ai features which is very much accurate even in photo editing or search anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good phone
on August 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] great phone with AI great pictures big screen great sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone
on August 2, 2025
Posted by: Lilnameless1
[This review was collected as part of a promotion.] Love it. Easy to use and pretty sturdy, I've dropped it a couple times with minimal damage. Love it
Value
5
Written by a customer while visiting Samsung US
Posted by: H Tran
from San Jose, CA
Expertise:Expert
Verified Purchase:Yes
My s24 ultra was not repairable so I had to buy a new phone. I wouldn't have bought the s25 ultra if I knew that the s pen didn't take pictures anymore. That's the only thing I used it for.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Hello H Tran, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your device is not operating as expected. We have provided a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use for distance control for your camera. We have also provided a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US