Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,312 Reviews)
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Excellent device
on August 10, 2026
Posted by: Emilson
[This review was collected as part of a promotion.] I chose this one because it was the newest model at the time; it’s an excellent phone. I’m not giving it 5 stars because I wish the battery lasted a bit longer and that the stylus had the option to take photos, like on previous models. I use it for both work and entertainment, and games run very well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I Chose Galaxy Because it's the Best
on August 10, 2026
Posted by: BobSGalaxyReview
[This review was collected as part of a promotion.] I chose Galaxy because Samsung phones have never let me down. They are, hands down the best phones on the market, ridiculously easy to use, and take great pictures!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this fantastic phone!
on August 10, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is a wonderful device, and it was easily the best phone on the market when I chose it. This phone seamlessly integrates advanced, intuitive technologies that are incredibly easy to use. As a long-time fan of Samsung products, there really was no other option for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery!
on August 10, 2026
Posted by: Tris10
[This review was collected as part of a promotion.] Late last year I chose to upgrade my phone and the S25 ultra was hands down my first and only choice.
It works exactly as advertised and I've really been impressed with the battery life and the lack of any real lag!
I definitely recommend!!
It works exactly as advertised and I've really been impressed with the battery life and the lack of any real lag!
I definitely recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Insane camara!!!
on August 10, 2026
Posted by: Nava21F
[This review was collected as part of a promotion.] I chose these phone because I saw a lot of videos about the camara of the Samsung s25 ultra and they weren't lying about it, I been an 🍎 user basically all my life and when I finally decided to switch to an samsung I really think I'll never go back to the other brand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 10, 2026
Posted by: Donald
[This review was collected as part of a promotion.] I chose the Galaxy 25 Ultra primarily because of the reliability and functionality of its' predecessor products. Wanted to stay with what I knew had provided overwhelming service in the past. No plans to do anything different in future purchases.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but they removed useful features
on August 10, 2026
Posted by: GOLDENBOY
[This review was collected as part of a promotion.] The dumbing down of the S-Pen was a big loss but that's really my only complaint this big part of why I even got the ultra but honestly that's my fault for not knowing they took away so much functionality
Value
3
Response from Samsung USBy R&R Team, August 14, 2026
Hi there Goldenboy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how disappointing it can be when features you have used in the past have been changed or removed. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also provided a link to the complete manual to assist you with the hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Solid Phone
on August 10, 2026
Posted by: Android4Life
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the absolute peak of modern smartphones, pairing a sleek titanium body that feels incredibly comfortable in your hands with a screen so clear and glare-free you can read it easily under bright direct sunlight. It operates with instantaneous speed whether you are jumping between apps or playing heavy 3D games, and the battery easily powers through a full day and a half of heavy use without needing a charger. The camera captures stunningly detailed photos, lets you zoom in on distant subjects like sports players or concert stages with crisp clarity, and uses smart editing tools to instantly clean up unwanted objects in your photos. Finished with a built-in stylus tucked right into the bottom for quick note-taking and precise photo editing, it gives you everything you could possibly want in a phone without any compromise.
Value
5
Written by a customer while visiting Samsung US