Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,312 Reviews)
Open Ratings Snapshot
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
1 out of 5
1
NOT USER FRIENDLY, DUMB PHONE, RIDDELLED WITH PROB
on August 14, 2026
Posted by: Donewithsamsung
Expertise:Expert
Samsung may think they are putting more technology in these phones, but they are just making them STUPID. Every new generation is worse, less use friendly, AND RIDDELLED WITH GLITCHES AND ISSUES. DUMB STUPID "SMART"PHONE CAN'T EVEN MAKE THE SCREEN BRIGHTER, BC OF SYSTEM OVERRIDES STRAIGHT GLITCHES. SAMSUNG S 22 IS TRASH AND THIS S25 IS EVEN WORSE !
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on August 14, 2026
Posted by: Avalon234
[This review was collected as part of a promotion.] An absolute game changer phone! This phone is perfect for any task weather it be gaming or everyday usage. Hasent slowed down after 1 year of heavy use on bit. I choose samsung everytime!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product fast processors and runs like a champ
on August 14, 2026
Posted by: Howie4293
[This review was collected as part of a promotion.] I chose s 25 ultra because it was thee best phone to have runs good battery last forever I have never had an issue with this phone since I gotten it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for life!
on August 13, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I chose to stick with Samsung electronics many many years ago! Nothing and no one can change my mind!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good
on August 13, 2026
Posted by: Vipervlad
[This review was collected as part of a promotion.] I never had and issue with my phone, and I use it all day long and never get any difficult or problem
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is an excellent choice!
on August 13, 2026
Posted by: SamsungShill
[This review was collected as part of a promotion.] I chose the S25 Ultra because it's the first recent version to have a completely flat screen allowing for the use of a screen protector! This device seems quite polished.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone for me and my family
on August 13, 2026
Posted by: DaniNfamily
[This review was collected as part of a promotion.] The S25 ultra is the perfect choice for my family and I. Its sleek, light weight, and the perfect size screen with beautiful clear photos. I enjoy using AI to help me enhance my photos for my business or for saving any special moments with my family. Im so glad that I chose this phone as there is so many helpful features that Im still learning about and finding. Best decision ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose Samsung S25 Ultra
on August 13, 2026
Posted by: CSanchez
[This review was collected as part of a promotion.] These S series phones from Samsung get better & better. Im still discovering the awesome features this phone has especially letting me know when someone is tracking my phone. Im so glad "I chose" to upgrade from my S23 to the S25 Ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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