Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,312 Reviews)
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
GREAT PHONE
on August 10, 2026
Posted by: eirc16147
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra as my main phone, and overall I’m very satisfied with it. The performance is extremely smooth, even when multitasking between several apps, watching videos, using navigation, and handling work-related tasks. Battery life has also been reliable enough for a full day of normal use.
One of my favorite features is Samsung DeX. Being able to connect the phone to a larger display and use it almost like a desktop computer is genuinely useful, especially when traveling. The screen quality is excellent, the cameras are versatile, and the S Pen is convenient for quick notes, screenshots, and marking up images or documents.
The main downside for me is the size and weight. The S25 Ultra is a large and heavy phone, so extended one-handed use can become tiring. I would also like to see Samsung continue improving battery efficiency and making DeX even more capable.
Overall, the S25 Ultra feels like a very complete flagship phone. It combines strong performance, a great display, useful productivity features, and a flexible camera system. For someone who actually uses the advanced Samsung features rather than just basic phone functions, it offers a lot of value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great durability
on August 10, 2026
Posted by: Vlynch
[This review was collected as part of a promotion.] I chose to keep using this phone even though I can upgrade because this phone is so durable. I have dropped it multiple times and the screen has never cracked even without a screen protector. It also takes wonderful pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The zoom in is fantastic
on August 10, 2026
Posted by: GOULDSfLa
[This review was collected as part of a promotion.] Take a night time picture is such a pleasure. Especially when there's a full moon over Miami. How I can just zoom in and almost see the man on the moon
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone
on August 10, 2026
Posted by: Tsaz6868
[This review was collected as part of a promotion.] I CHOSE the galaxy s25 because I I've had great experience with the galaxy s models in the past and this one has many of the great features I've come to love.
The camera is amazing. My only complaint is the battery life has been a bit disappointing but manageable. Otherwise it is an excellent phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy and Familiar
on August 10, 2026
Posted by: Delis65
[This review was collected as part of a promotion.] I chose the Galaxy series because of its ease of use and over 15 years of past positive experiences. I haven't heard of any problems or frustrations at the level of other brands. Most likely to purchase another Samsung Galaxy series after my current phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
★★★★★ Love My Samsung S25 Ultra!
on August 10, 2026
Posted by: Smiley
[This review was collected as part of a promotion.] I absolutely love my Samsung S25 Ultra! The camera takes amazing pictures, the screen is beautiful, and the phone is really fast and smooth. I also love how much I can customize everything and make it feel like my own.
The battery lasts me throughout the day, which is definitely a plus because I use my phone a lot. 😂 So far I haven't had any issues with it and I'm really happy I chose this phone. Definitely worth it and I would recommend it! 💜
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone has hiccups
on August 10, 2026
Posted by: MrKrabs
[This review was collected as part of a promotion.] Great phone fast but the ecosystem sometimes slows down and could be frustrating. The one thing needs improvement is the battery as it needs 65 watt charger for the battery to actually charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra has all the PowerbI Need!
on August 10, 2026
Posted by: SeaHaggis
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra having previously had a Galaxy S23 Ultra. I found the increase in performance impressive! The weight in the hand is more balanced than the previous model as well,and picture quality is excellent as expected. The power of this device is amazing. It never lags,I can run multiple apps at once without issue, and the additional features brought about from One UI 8.5 (and soon One UI 9.0) only make me enjoy it. I chose the Galaxy S25 Ultra and am glad I did!
Value
5
Written by a customer while visiting Samsung US