Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,277 Reviews)
Rating breakdown 27,277 reviews
5 Stars
23,381
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love the functionality of the phone.
on August 19, 2025
Posted by: Sodaboy
[This review was collected as part of a promotion.] The phone is extraordinarily excellent. Navigating through is easy. And the camera is out of this world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy ultra so far
on August 19, 2025
Posted by: Ghost6785
[This review was collected as part of a promotion.] Galaxy AI is more amazing each time that I use it. The phone as a whole is pretty amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad S-Pen
on August 19, 2025
Posted by: Yohannes
[This review was collected as part of a promotion.] If I knew this phone's S-Pen doesn't have Bluetooth, I wouldn't buy it.
Now, I can't take pictures with my S-pen.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hi there Yohannes, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when features you have relied upon in the past have been changed on your new device. We have provided a link the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera of your device. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super phone
on August 19, 2025
Posted by: 0078675309
[This review was collected as part of a promotion.] Just when all the others were flexing muscle Samsung along with the awesomeness of #Galaxy AI world wide...
THERE IS NO BETTER PHONE
THERE IS NO BETTER PHONE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best flagship.
on August 19, 2025
Posted by: Ghostinrags
[This review was collected as part of a promotion.] I have never liked Samsung devices - the skins, the options, the prices, and I must say I'm a convert. I was going for the health features, plus I'm tied off always having a budget device or used, and this device blows my mind. Incredibly powerful, future proof for quite a while, and features that I've only barely scratched the surface of. Can't wait for the update coming so I can try Dex out with the new style. The Galaxy AI is not something I use a lot of, but there's a lot of functionality under the good that happens that I don't really see. The combo of Gemini with Samsung AI is great, and I can't wait to add a watch into the mix. I'm the world's most poor Ultra user, but that's fine. Beautiful tech.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my S25 Ultra
on August 19, 2025
Posted by: Starjoy63
[This review was collected as part of a promotion.] I mostly use my S25 Ultra for calls, texts, social media, pictures, and scanning documents. With a 1TB memory it holds all my pictures &occasional videos without worry. It's also easy to do digital docusign signatures because of the included stylus. I hardly have to go on my tablet or laptop anymore. It's also been fun to create with my photos using Galaxy AI. For example, I take a picture of the street. Then I sketch a cat on the street. The Galaxy AI then can make my cat drawing look like a real cat. It's fun! I'm very happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Note feature
on August 19, 2025
Posted by: CSchneid
[This review was collected as part of a promotion.] I love the note feature. Galaxy AI im still getting used to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone expect battery
on August 19, 2025
Posted by: Hotdogwater
[This review was collected as part of a promotion.] The Galaxy AI is great for editing pictures. The phone is amazing for all needs the only disadvantage is the battery. The cameras are amazing, the display is amazing but the battery is just okay. The charging is takes a little over an hour compared to other brands this is the main disadvantage of the phone.
Value
5
Written by a customer while visiting Samsung US