Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,273 Reviews)
Open Ratings Snapshot
Rating breakdown 27,273 reviews
5 Stars
23,377
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I love everything about this phone.
on August 23, 2025
Posted by: Kaysbad
[This review was collected as part of a promotion.] The AI's easy to use the gaming and streaming is awesome. And it's great for everyday chores and life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung phone ever!!!
on August 22, 2025
Posted by: Matty1987
[This review was collected as part of a promotion.] Love the big screen s pen works great best features love the use of AI gaming is crisp love love love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This device is a beast! BUT...
on August 22, 2025
Posted by: SemoATL
[This review was collected as part of a promotion.] ..BUT...VERY DISAPPOINTED to loosen the Bluetooth pen and it's functionality especially taking photos!!!!
Please bring it back!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always love a new phone!
on August 22, 2025
Posted by: Snickers2005
[This review was collected as part of a promotion.] I just got my new phone today, it still has that new phone smell! Lol I am excited to get to know all the new features as I upgraded from the S23 Ultra.
My phone is my lifeline, it helps me to keep track of everything in my life and the Ultra with the stylus is a must for me. I can design on the go and do my job from anywhere. With the addition of StarLink, now I literally can operate from anywhere!
Also, I am a huge AI fan, so the addition of Galaxy AI is very exciting to me.
I would like at add a photo of my phone, but as I use my phone to take photos, not quite sure how I would do that, lol!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it the phone is flawless
on August 22, 2025
Posted by: Jaelow
[This review was collected as part of a promotion.] I use my device for work mostly. The s pen mixed with AI is awesome. Taking notes and recording and taking photos is fabulous. I dont knownwhatbi would do without AI and the s pen. Keep it coming Samsung 💖
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for Life
on August 22, 2025
Posted by: giggy77
[This review was collected as part of a promotion.] I love love love my S25 Ultra. I tried another devise by another company with a fruit name, but I had to come back to Samsung. It is reliable, easy to use, and the camera is so clear and crisp, there is none that comes close. I love using Galaxy AI, it helps he to get information quickly and accurately.
I am a Samsung user for life, I learned my lesson once from switching, no need to go anywhere else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best one yet!
on August 22, 2025
Posted by: CaptainAwesome
[This review was collected as part of a promotion.] The new galaxy Ai operating system is the fastest hands down on the market, of course when cereberus starts running their Ai system it will look like a snail next to a cheetah
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
phone has best features
on August 22, 2025
Posted by: Pinetta
[This review was collected as part of a promotion.] Galaxy AI is a great app. This is a great phone and having all the options is great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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