Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,273 Reviews)
Rating breakdown 27,273 reviews
5 Stars
23,377
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Kyleigh l
from Columbus, Ohio
Expertise:Expert
Verified Purchase:Yes
Phone is not too big, but the screen is amazing. The camera is HUGE upgrade from the 23+ I had. Very excited to use it at the next concert. The pen is a nice touch, especially when I have press ons glued on, and I need that extra precision.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bengel
Verified Purchase:Yes
I have had the phone for about 2 weeks. Very capable with many functions and excellent camera. I like the quick response of the phone with the Qualcom chip!
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features
on August 25, 2025
Posted by: JenS25
[This review was collected as part of a promotion.] I am NOT much of a tech person but this phone has so many features I yet still learn to use. I've been watching many videos of how to use them and will continue to unlock my technological knowledge with this phone. I mostly enjoy the AI suggestions/use, the Gemini assistant, SPen is excellent for note taking at my convenience. Samsung have been the best phones that I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung care is horrible
on August 25, 2025
Posted by: Flailpuppy
[This review was collected as part of a promotion.] I love the phone but Samsung care is horrible. I've talked to 8 different people. And my calendar keeps reverting back to 1994
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is pretty fast
on August 25, 2025
Posted by: Gio1963
[This review was collected as part of a promotion.] So far, I am very pleased with my new device. The phone has great features, picture quality is great.
Value
5
Written by a customer while visiting Samsung US
Posted by: Laura
from Pensacola FL
Expertise:Intermediate
Verified Purchase:Yes
Im strictly a Samsung user. Had an S23 before this. It was too small, felt odd in my hand after my S20 plus BTS edition. Love the camera on this one. Please work with BTS on another special edition phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Device Out There
on August 25, 2025
Posted by: Aroja034
[This review was collected as part of a promotion.] Great device, battery lasts all day with heavy usage and with the screen at max resolution, Galaxy Ai for photos is amazing, I dont game on it but I wouldn't be surprised if performance was top tier as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of Galaxy so far
on August 25, 2025
Posted by: Hamza625
[This review was collected as part of a promotion.] Its fast and works very good. The speed is phenomenal
Value
5
Written by a customer while visiting Samsung US