Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,273 Reviews)
Rating breakdown 27,273 reviews
5 Stars
23,377
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing phone
on August 28, 2025
Posted by: Thebeast
[This review was collected as part of a promotion.] Just amazing phone for everything camera to gaming awesome technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible photo clip attachment
on August 27, 2025
Posted by: Galaxy User
The "newest" Galaxy stinks when it comes to attaching photos to a text. In the past you click on the "+" sign and choose from ALL your folders. Now it only takes you to a few folders. You must (1) Click + (2) Click "Gallery" (3) Scroll to and click "Folders" (4) Click the 3-dot hamburger (5) Click "Browse" (6) Click "Gallery AGAIN the (7) you can select the folder to choose your photo. That STINKS !!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, August 28, 2025
Hi there Galaxy User, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand that updates to a new device can take time to adjust to the changes that have been made to the software. We have provided a link to the complete manual to help you with any alternative options for the tasks you are attempting to accomplish and the help you best align the settings to your preferences. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung
on August 27, 2025
Posted by: Andy
Expertise:Intermediate
Excellent Samsung products. I've been following Samsung for decades.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera so good
on August 27, 2025
Posted by: Dandon
[This review was collected as part of a promotion.] It's so fast.and I love the galaxy Ai feathers.
Love it
Love it
Value
5
Written by a customer while visiting Samsung US
Posted by: I am so happy
Verified Purchase:Yes
Oh wow I am so happy whit my ultra S25 it is so nice phone
Features
5
Written by a customer while visiting Samsung US
Posted by: Polyne
from Dover, Delaware.
Expertise:Expert
Verified Purchase:Yes
It was the most valuable decision to grand myself this latest S25 ultra. It's amazing with all the technology installed. Has a long battery life and I don't need to carry my tablet/ laptop with me anymore.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gadget Connoisseur
from Midwest
Expertise:Expert
Verified Purchase:Yes
I have waited a long time to even consider another device as my Galaxy Note 10 Plus was the last phone built like it.
Until now.
My new device has all the things I want and need.
High quality and optimal specs are just what ther are advertised as.
Until now.
My new device has all the things I want and need.
High quality and optimal specs are just what ther are advertised as.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Taylor
from San Francisco
Expertise:Expert
Verified Purchase:Yes
AMAZING, but bring back the lock screen from Note 2o ultra. I can't see any notifs or anything and they have been totally removed. I can only see a tiny icon for new emails etc no more message previews or alerts on the always on screen so what is the point of of AOD if it's just a clock and photo?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US