Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,250 Reviews)
Rating breakdown 27,250 reviews
5 Stars
23,359
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung is the best phones
on September 15, 2025
Posted by: MomofBoys
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra! I have been discovering new features of the Galaxy since getting the new phone. Galaxy's have always been my go to phones, the upgraded camera features, technology, and so much that hasn't even been discovered yet! My current favorite feature, is the camera feature where you can film with 2 cameras at the same time. The only feature I do miss is the fact that I use to be able to use my pen to take photos, and that is not capable on the new phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All around, a solid phone
on September 15, 2025
Posted by: ArcticWolfMW
[This review was collected as part of a promotion.] I have had this phone for a while & overall, its been solid. I use it everyday for calls, streaming, social media & pictures in some way.
The only reason I feel I couldn't give it a 5 star rating is because I feel the screen is a little lacking in durability. While overall it is still fully functional, I noticed 1 day it got a pretty good scratch on it. Truthfully I am not sure what could've caused it. I had taken it out of my pocket to show my daughter something when she visited me at work & had noticed it. Not too sure if it had got caught on something at work but through some inadvertent drops over the time I've had it (screen side down) & whatnot I figured it wouldn't succumb to a scratch like that. Its kept in my back pocket by itself. Genuinely not sure.
Overall I would recommend it to someone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Quality
on September 15, 2025
Posted by: Nikmty11
[This review was collected as part of a promotion.] I enjoy using the stylus which I why I upgraded to the S25 Ultra from the S22 Ultra. Having Google AI has been a great help with learning some features of the phone and in calling hands-free. I LOVE the camera features. I use this phone for social media, pictures, calls, texts and enjoy playing around on games. Its the perfect size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the ai features and the camera I love it.
on September 15, 2025
Posted by: Patel33
[This review was collected as part of a promotion.] I love galaxy ai it is the best in my opinion it can help you call people talk about your day and can be used as a support if you are having a hard day
This phone is the best phone I have every had would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The S Pen is great.
on September 15, 2025
Posted by: Tommy01
[This review was collected as part of a promotion.] This is my 4th phone with an S pen. With my previous phones I never really got used to the S pen. It was difficult to write legibally. This time the software has improved a lot and writing on the screen is much easier. It is really helping me remember things when I'm on the fly. I am slowly starting to incorporate the AI features into my operations also.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Photos So Good Everyone Borrows My Phone
on September 15, 2025
Posted by: ChellBell
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is my go-to for literally everything. I use it for streaming, gaming, movies, work, school, and just everyday life, and it never lets me down. The screen and sound are amazing, but the real star is the camera. I get so many compliments on my photos, and people always ask to use my phone when we’re taking pictures because the quality is just that good.
Galaxy AI makes the whole experience even better. It helps me stay organized, edit photos, and find smarter ways to get things done. I didn’t realize how useful it would be until I had it, and now it’s something I rely on every day.
The battery lasts all day even with heavy use, and the phone handles multitasking like a pro. If you want a phone that can do it all and make your photos look next level, the Galaxy S25 Ultra is the one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never Fail
on September 15, 2025
Posted by: MegaFanBoy33
[This review was collected as part of a promotion.] This phone is all I could ask for. The camera is fantastic, and its ease of use and compatibility with all my programs is amazing. The AI features for searching, comparing, and keeping me up to date can not be more impressive. AI is making every search so much more inclusive that I can not help to be the most completely informed on anything I search or am just curious about. I will never be anything but Samsung user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone.
on September 15, 2025
Posted by: OnlySamsung
[This review was collected as part of a promotion.] I absolutely love this phone. The features are great including Galaxy AI. It has a great battery life, large screen, and of course the amazing look. I I only use Samsung phones and this is why.
Value
5
Written by a customer while visiting Samsung US