Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,240 Reviews)
Rating breakdown 27,240 reviews
5 Stars
23,350
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Well rounded and polished phone
on September 17, 2025
Posted by: Winnybob
[This review was collected as part of a promotion.] I use my phone as my main computer. Gaming, emails, work, relaxing etc.
This phone is powerful enough to handle the most demanding game and has a good enough batter to get me through a day of work.
I've only had it about a week, upgrading from the S23 Ultra. This phone just feels more polished and refined. It's much snapier and has much better battery life.
The Galaxy AI features are a lot more useful and convenient than I expected.
I'm very happy with my purchase. I hope to use this phone for many years to come!
This phone is powerful enough to handle the most demanding game and has a good enough batter to get me through a day of work.
I've only had it about a week, upgrading from the S23 Ultra. This phone just feels more polished and refined. It's much snapier and has much better battery life.
The Galaxy AI features are a lot more useful and convenient than I expected.
I'm very happy with my purchase. I hope to use this phone for many years to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only thing I buy
on September 17, 2025
Posted by: Ddsbabes
[This review was collected as part of a promotion.] I have been a Samsung customer for over 20 years it's the only thing I will own the new phone is amazing takes great pictures and has a clear crisp sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 17, 2025
Posted by: Jimjimjim
[This review was collected as part of a promotion.] So, I've been using the new Samsung Galaxy S25 Ultra for a while now, and I have to say, it's pretty incredible. From the moment I picked it up, I could feel the small design tweaks. It's still a big phone, but the more rounded corners and slightly lighter feel make it much more comfortable to hold for long periods. Honestly, it just feels premium.
But the thing that blew me away right from the start is the screen. The 6.9-inch display is hands-down the best I've ever seen on a phone. The brightness is insane—I can be outside in direct sunlight, and the screen is still perfectly clear, no squinting needed. And the colors are so vibrant and rich; watching videos on this thing is a treat. The 120Hz refresh rate also makes everything so smooth, whether I'm scrolling through social media or playing a game.
When it comes to power, this phone is a total beast. I've thrown everything I can at it, from demanding games like Genshin Impact to running multiple apps at once, and it just doesn't slow down. The Snapdragon 8 Elite chip inside is no joke. I was a bit worried about the battery since it's the same size as last year's, but the efficiency improvements are real. I can easily get through a full day of heavy use, and I’m not constantly looking for a charger.
But the thing that blew me away right from the start is the screen. The 6.9-inch display is hands-down the best I've ever seen on a phone. The brightness is insane—I can be outside in direct sunlight, and the screen is still perfectly clear, no squinting needed. And the colors are so vibrant and rich; watching videos on this thing is a treat. The 120Hz refresh rate also makes everything so smooth, whether I'm scrolling through social media or playing a game.
When it comes to power, this phone is a total beast. I've thrown everything I can at it, from demanding games like Genshin Impact to running multiple apps at once, and it just doesn't slow down. The Snapdragon 8 Elite chip inside is no joke. I was a bit worried about the battery since it's the same size as last year's, but the efficiency improvements are real. I can easily get through a full day of heavy use, and I’m not constantly looking for a charger.
And the best camera and the best AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse of a phone!!
on September 17, 2025
Posted by: MauMau64
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️
The Galaxy S25 Ultra is hands-down the most powerful phone I’ve ever used. Samsung really pushed the limits this year, and Galaxy AI takes everything to the next level. From everyday tasks to creative projects, it feels like I have a mini supercomputer in my pocket.
What really blew me away was testing its power with demanding apps. 3D sculpting, which usually slows down even a solid PC, runs buttery-smooth on this phone. The precision and responsiveness make it feel like a professional tool rather than just a mobile feature. On top of that, the S25 Ultra handles game emulation like a beast—classic and modern titles run flawlessly, and the visuals pop on the gorgeous display.
Samsung packed serious performance, smart Galaxy AI, and jaw-dropping graphics into one sleek device. If you want a phone that doesn’t just keep up with you but pushes you forward, the Galaxy S25 Ultra is the one to beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on September 17, 2025
Posted by: VeraBaby
[This review was collected as part of a promotion.] I love my new phone and the Galaxy AI features! Works perfectly!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Luv this phone!!!!
on September 17, 2025
Posted by: GhostRyder
[This review was collected as part of a promotion.] Galaxy AI with the Watch is Dope and THINKN ABOUT GETTING the tablet!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 17, 2025
Posted by: VAY 1
Expertise:Intermediate
I have no complaints on/or about the phone as of yet
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Phone That Fits Perfectly Into My Daily Routine
on September 17, 2025
Posted by: SKurdi
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy device daily, and it’s become the center of my digital life. Whether it’s streaming shows, keeping up with sports, or managing work and school tasks, the phone handles everything smoothly. The display is sharp and vibrant, which makes movies and games much more immersive, while the speakers deliver surprisingly powerful sound for a handheld device.
What I appreciate most is the performance and how it never slows me down—multitasking between apps feels effortless. The battery life easily lasts through a busy day, and fast charging means I never have to worry about being unplugged for long.
The Galaxy AI features have also been a big help. From quick translations to organizing my schedule more intelligently, it saves me time and effort. It feels like the device is working with me, not just for me.
In short, this Samsung device has seamlessly fit into my daily routine and actually improved it—whether I’m relaxing with a movie or pushing through work deadlines.
Value
5
Written by a customer while visiting Samsung US