Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,240 Reviews)
Rating breakdown 27,240 reviews
5 Stars
23,350
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love my new phone it has a lot of fun and very p
on September 18, 2025
Posted by: LoveButterfly
[This review was collected as part of a promotion.] I love to take pictures with my awesome camera and videos and my grandchild love to use Ai to draw a beautiful pictures and she have a lot of fun, also I like to play my games in this phone its awesome experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra25 Superb in all aspects and still improving
on September 18, 2025
Posted by: mannwithasmile
[This review was collected as part of a promotion.] Have had it from when it was launched and still learning from the phone, the added features from my last S phone and now Ultrafied like a mini computer and more. So many features and love how it teaches me new things as getting older and staying informed is easier with a Samsung. Always helpful, insightful, and Samsung members always available for questions like round the clock!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bought the Galaxy S25 Ultra 512Gb (Unlocked)
on September 18, 2025
Posted by: Sammy fan
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
The Samsung retail portal was very beneficial. The product's description, including all of it's specs, and pictures to detail particulars like case color, were all clearly communicated. The flow through of the site was direct and easy to transact with. The trade-in value for my previous handset made the purchasing decision for a 'Galaxy S25 Ultra 512Gb (Unlocked)' straightforward.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on September 18, 2025
Posted by: Emadeq
[This review was collected as part of a promotion.] Mention "Galaxy Al" in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry.
But remove Bluetooth from s pen not a good option
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dependable Phone That Just Works
on September 18, 2025
Posted by: TheJeebus
from United States
Expertise:Expert
I’ve been using Samsung phones for a while now, and they’ve always treated me well. My current one, the Galaxy S25 Ultra (Jade Green), has been solid so far.
The screen is gorgeous, super bright, and everything just feels smooth. Performance hasn’t let me down either—apps open quick, games run fine, and I don’t feel like I’m waiting on the phone. Battery life gets me through the day, and charging it up is fast enough that I don’t worry about being stuck without power.
The camera is probably my favorite part—it takes sharp pictures even at night, and I’ve caught myself reaching for it instead of my actual camera.
All in all, it’s just a dependable phone that does what I need without fuss. Samsung has kept me sticking around because their stuff just works, and this one feels like a step up again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the Upgrade
on September 18, 2025
Posted by: MGinaChocolat
[This review was collected as part of a promotion.] My first impression of the Samsung Galaxy S25 Ultra was how premium it felt in my hand. The titanium frame is a significant upgrade; it feels incredibly solid yet remains surprisingly easy to hold despite the phone's size. Samsung nailed the design—it's top-notch and durable, giving you confidence that it can handle daily life without a problem.
Using the S25 Ultra for my daily tasks is a breeze. The phone is powered by the latest processor, and you can truly feel the speed and efficiency. Multitasking is buttery smooth. I've pushed it with heavy use, and I haven't experienced any overheating, which is a huge plus for anyone who uses their phone for more than just calls and texts. The useful AI features are a game-changer; I find myself using them more than I expected, from editing photos to making quick translations on the fly.
Photos in different lighting conditions are awesome, capturing vibrant colors and sharp details, even in low-light environments. I also use the phone a lot for video, and the video stabilization is great.
Battery Life for Days
One of my things about this phone is the awesome battery life. It holds up well. I stream music for hours on end at work and use my phone constantly throughout the day. When I get home, I still have 40 to 50% left, which means I don't have to worry about charging it halfway through the day. The charging speed is fast enough for me; I have no complaints about it. A great phone that delivers on all fronts.
Using the S25 Ultra for my daily tasks is a breeze. The phone is powered by the latest processor, and you can truly feel the speed and efficiency. Multitasking is buttery smooth. I've pushed it with heavy use, and I haven't experienced any overheating, which is a huge plus for anyone who uses their phone for more than just calls and texts. The useful AI features are a game-changer; I find myself using them more than I expected, from editing photos to making quick translations on the fly.
Photos in different lighting conditions are awesome, capturing vibrant colors and sharp details, even in low-light environments. I also use the phone a lot for video, and the video stabilization is great.
Battery Life for Days
One of my things about this phone is the awesome battery life. It holds up well. I stream music for hours on end at work and use my phone constantly throughout the day. When I get home, I still have 40 to 50% left, which means I don't have to worry about charging it halfway through the day. The charging speed is fast enough for me; I have no complaints about it. A great phone that delivers on all fronts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the new galaxy Ai this phone is just absolutely amazing! Well done samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 18, 2025
Posted by: Jjoe3183
[This review was collected as part of a promotion.] I never had Galexy AI on my old device an I'm loving it on my S25 ultra. I use my device for work, streaming sports and playing games. I would strongly suggest this device to anyone needing a new phone for any purpose.
Value
5
Written by a customer while visiting Samsung US