Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The samsung
on October 1, 2025
Posted by: Shari09
[This review was collected as part of a promotion.] S25 ultra got extreme functionality, sleek and smart design amazing camera and the process that brings gaming on next level it's 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A phone that was made for me
on October 1, 2025
Posted by: Linds7898
[This review was collected as part of a promotion.] I actually have the Galaxy S24 Ultra and have had it for amongst 4yrs! This phone does everything I need and would expect from my phone. I start my mornings by picking up my phone and seeing what is on my agenda for the day. I have programmed my AI to tell me not just what I have planned for the day but also The News and weather for the day to come. Not only had the AI been very helpful it has become a daily go to for so much I do on my phone. From reading and sorting emails to even helping me to do simple tasks like writing text message. My phone is an extension of myself and plays such and important roll in day to day projects. Never want to be without it!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra: An absolute beast of a phone
on October 1, 2025
Posted by: Cadiraveth
[This review was collected as part of a promotion.] I recently switched over from the S21 Ultra to the S25 Ultra, and I'm very happy with my decision. The S25 Ultra has a lot of wonderful features that make the transition quite seamless between phones; the Galaxy AI features integrated into the phone are very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my best phone as of 2025
on October 1, 2025
Posted by: Einzd2206
[This review was collected as part of a promotion.] My Samsung S25 feels incredibly smooth and responsive. The AI makes interactions feel more natural, almost human, and everyday tasks flow effortlessly. Easily one of the most user-friendly phones I’ve tried.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has fantastic features.
on October 1, 2025
Posted by: Drewhezzy1977
[This review was collected as part of a promotion.] I am so glad that I got this phone 📱. It has everything that I asked for in a phone. I love ❤️ it for the Galaxy Ai feature too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
i love the use and ease of this phone. OS is easy
on October 1, 2025
Posted by: benm1980
[This review was collected as part of a promotion.] Love the features of this phone. I work as an in home caregiver and at the end of shifts, I have to have my clients sign off using the stylus or using the voice assistant feature also makes it easy for me and my clients to sign at the end of shifts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New s25 ultra
on October 1, 2025
Posted by: Tiytiy
[This review was collected as part of a promotion.] I am a galaxy user with almost everything. My phone my watch, and tablet. The new S25 ultra, I only have had it for about 2 months. I am still learning new things about it. Certain features are not working properly I'll say for me. Adding cards to my wallet, trying to use door dash and just will not allow that either. Also when when opening documents it doesn't open it in my Google drive it tries to open it in other apps. I also do not like that my tablet and phone are sync and I really truly do not like that at all.
Value
4
Response from Samsung USBy R&R Team, October 1, 2025
Hi there Tiytiy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the full functionality of your device is to you every day, and we would love to assist you. We have provided a link to an article to help you with the apps that are not operating as intended. We have also shared a link to the Samsung Support Team to offer individual assistance with any features that are not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best.
on October 1, 2025
Posted by: Jab42a
[This review was collected as part of a promotion.] I have 1 years with the phone, I recently switched from Ios to android and the phone its really good and it does stink with the description. Love the multi-task features and the updates (although im not being a customer with android for a long long time I really appreciate all the work I get to do with this phone). If you gonna buy it go for it, the space is amazing, the durability of the baterry its all (i work at the school so ill be using must of the times for calls and text and it does last longer.
Value
5
Written by a customer while visiting Samsung US