Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
A huge upgrade from my previous phone
on October 1, 2025
Posted by: Keko1354
[This review was collected as part of a promotion.] The screen resolution is some the best I've seen and is very noticeable when I'm playing fast paced online games where resolution is very important.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Orem, Utah
Expertise:Intermediate
Verified Purchase:Yes
Its a amazing, but camera could be better. Increase the mp of camera selfie.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chase
Verified Purchase:Yes
It's a good phone but after barley a week and a half of ownership the display had a weird spot on it when it was off and on. Sent it to Samsung and the had to replace a board and fixed the screen a little. That spot is still there.
Response from Samsung USBy R&R Team, October 2, 2025
Hey Chase, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important the uninterrupted viewing experience of your device is to you. We have provided a link to an article to help you with the spot you mention on your display. We have also shared a link to the Samsung Support Team to offer further assistance if this frustration continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Cellular Device
on October 1, 2025
Posted by: Silentdreams
[This review was collected as part of a promotion.] Had the phone 6 months. No complaints. Easy to use, comfortable in the hand. I even use the pen more in this model than previous pen models. Galaxy AI is decent. Photo quality is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra is wonderful phone.
on October 1, 2025
Posted by: Sunny1287
[This review was collected as part of a promotion.] Samsung Galaxy S25' s Camera & Vidio Result is Ausam. Galaxy S25 Ultra making my life easier it means battery than before..I am very happy with my S25 Ultra phone...Thanks Samsung..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So good.
on October 1, 2025
Posted by: Jutt205
[This review was collected as part of a promotion.] This is soo good please buy it you would love ti so buy it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Stefan
from Bismarck
Expertise:Expert
Verified Purchase:Yes
No problem setting myself up. Was a great buy for me personally
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2025
Posted by: 2Stucknways
[This review was collected as part of a promotion.] I'm old school and don't use Galaxy AI or any AI. Stuck in my ways.
I primarily use my phone just for calls, texts, emails, and web browsing. I haven't found a need for other functions at this time.
Value
5
Written by a customer while visiting Samsung US