Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,225 Reviews)
Rating breakdown 27,225 reviews
5 Stars
23,340
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung has delivered once again!
on October 7, 2025
Posted by: Mzqueenb
[This review was collected as part of a promotion.] Galaxy AI is the best makes everything more manageable saves search time and really in everything everyone should have thier own personal assistant takes the guess work out of everything I'm a stay at home mom and my galaxies really make my life easier to manage from schedules to literally everything it's nice to have your life in one place
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25
on October 7, 2025
Posted by: VForeman
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the best secure device for the future with its advance AI and Post-Quantum Cryptography resilience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on October 7, 2025
Posted by: OptimisticOlive
[This review was collected as part of a promotion.] My phone is amazing I can take the best pictures of the moon an everything it is truly amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 7, 2025
Posted by: Brett67
[This review was collected as part of a promotion.] This phone has truly exceeded my expectations with its remarkable speed and efficiency. The user experience is consistently smooth and responsive, making navigation a breeze. I'm particularly impressed with the innovative features like the Galaxy AI, as it has greatly enhanced the overall functionality. I've found this phone to be an invaluable tool in my daily routine, I can't imagine going back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
“Samsung S25 Ultra: Power meets perfection.”
on October 7, 2025
Posted by: Op420ie
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse — not just for everyday users, but especially for small business owners who rely on their phones for content creation, communication, and productivity.
The camera system is where it truly shines. With its upgraded quad-lens setup, every shot looks crisp, vibrant, and professionally detailed. The 200MP main sensor captures incredible clarity, even in low light, while the AI image processing makes photos and videos pop without needing editing. For entrepreneurs creating content for social media or client portfolios, the S25 Ultra can easily replace a dedicated camera. The zoom is mind-blowing — clear, stable, and sharp even at high magnification.
Ease of use is another standout. Samsung’s One UI is smooth and intuitive, making it easy to jump between apps, take notes, record videos, and manage projects. The S Pen adds precision for editing photos, signing documents, or jotting quick ideas on the go — something small business owners will love for efficiency.
Battery life is reliable enough to last through long workdays, and charging is lightning fast. The build quality feels premium yet durable, making it both stylish and professional for any setting.
Overall, the Galaxy S25 Ultra is more than just a smartphone — it’s a business tool, a creative companion, and a productivity machine all in one. For small business owners who need performance, reliability, and an unbeatable camera, it’s worth every penny.
Opie
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this device is amazing
on October 7, 2025
Posted by: Superboof
[This review was collected as part of a promotion.] The new phone's design is truly remarkable, showcasing sleek lines and an elegant finish. Its camera system captures stunning photos and videos, bringing memories to life with exceptional clarity. The integration of galaxy ai enhances the overall user experience, streamlining tasks and providing intelligent assistance. The device's powerful performance handles demanding applications and games effortlessly. Overall, it is an outstanding phone that pushes the boundaries of innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on October 7, 2025
Posted by: Fostey
[This review was collected as part of a promotion.] I really like this phone. I switched from the Google Pixel 9 pro and have been a pixel fan for my last 5 phones. Before that I was a Samsung fan. I originally picked the pixel for a clean UI and the photo editing software that was built in. I find the s25 ultra to be the same size, lighter, with more personalization features. I'm still getting used to it, but so far it's a high quality device and I got it with a great promotional offer. The new galaxy ai features are incredible.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey Fostey, we appreciate you providing your feedback on your Samsung Galaxy S25 Ultra. We know that changing manufactuers can come with an adjustment period. We have provided a link to the manual for your device to help you discover all of the amazing capabilities, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat for any questions you may have. We appreciate you being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gracy
from California
Expertise:Intermediate
Verified Purchase:Yes
I had good experience so far.Its light weight, easy to use and comparatively better thn last device.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, October 7, 2025
Hey Gracy, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so initally pleased with the usage of your device, and finding it lightweight and superior to your previous device. We hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US