Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,339
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best AI phone
on October 9, 2025
Posted by: Tennisstar
[This review was collected as part of a promotion.] The features of this phone are a big galore. Its there in every need of your life.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there Tennisstar, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so amazed with the capabilities of your device. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Extremely Useful AI, cant say enough good things!
on October 9, 2025
Posted by: Simomoney
[This review was collected as part of a promotion.] This phone is another gem in the Samsung Galaxy S Series. Fairly similar to its predecessor, with versatile features, proven reliability and now more efficient than ever! The Galaxy AI is extremely helpful in a multitude of ways from proofreading, editing or creating written documents, letters, texts. etc. to helping you plan & execute anything, to learning how to do something or providing you with different methods or ideas about how to, create, plan or learn just about anything. Im remodeling and redecorating my home as well as updating fixtures, appliances, etc. and the Galaxy AI is very useful helping me prepare and execute all of the tasks during this process. Gave me step by step instructions and/or suggestions on how to obtain qualified individuals and businesses to hire, average costs estimates to remain within budget, which products were the best for my price point and ensuring the execution is flawless by providing me the knowledge to guarantee the work is done accurately. I cant say enough good things about the Galaxy AI and Ive only just begun to tap into its potential! Thats only one of the great features! I highly recommend this phone series and this version is the best by far. I've been a loyal Galaxy S user since my first Galaxy S3 mini purchased over 10 years ago! Ive stayed loyal to the brand because of this S series & I love this phone! I still havent tapped into every features it has to offer but the S pen is another fantastic feature of this amazing phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing! Galaxy AI is non-intrusive
on October 9, 2025
Posted by: S25newLove
[This review was collected as part of a promotion.] This phone can handle a LOT of usage, and never seems to lag. The battery lasts better than my previous galaxy S model. The built in Galaxy AI is intuitive and helpful and not as intrusive as some *others* I've used in the past. So far. I am loving this upgrade and the functionality of the phone, and it doesn't hurt that it is sleek and beautiful piece of tech.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there S25newLove, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are finding this device to be such a powerhouse along with a beautiful design. We have provided a link to the Samsung Support Team to offer additional assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Worth it! Love Samsung AI products!
on October 9, 2025
Posted by: 72Eagle
[This review was collected as part of a promotion.] The Samsung 25 Ultra is pretty nice but the camera is amazing, totally worth it
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hey there 72Eagle, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are enjoying the features of your device, especially the amazing camera of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you through chat if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Goog phone
on October 9, 2025
Posted by: Domingori
[This review was collected as part of a promotion.] Have everythink tha I wanted and is a great thelephone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the best camera - hands down!
on October 9, 2025
Posted by: ScubaDivingGalaxyFan
[This review was collected as part of a promotion.] The camera on this phone is out of this world. I thought the camera on the previous model could not be eclipsed, but, I was amazed.
The crispness and level of detail is in photos taken with the S25 Ultra remains unmatched by both prior models and all products made by competitors. Galaxy AI makes removal of unwanted objects super easy.
Researching anything you see with Galaxy AI is also super easy. Simply hold the 'square' icon at the bottom of the screen from any screen including the browser or camera etc. Draw a circle around the subject and, magic happens...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with a few drawbacks
on October 9, 2025
Posted by: o7SKo7
[This review was collected as part of a promotion.] The phone looks great, has a good camera and the Galaxy AI features are insane, I also like the screen, and the smooth OS, the only drawbacks are in the battery life and the spen, since it has a big battery I used it to the limits bit it cant handle it and max gives 8 10 hrs the optimization could be better, the spen is a major downgrade from the previous one, I have stopped using the spen because of how bad it has gotten
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on October 9, 2025
Posted by: Friendship
[This review was collected as part of a promotion.] I used my phone for gaming and watching TV. It has great resolution.
Value
5
Written by a customer while visiting Samsung US