Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Anonymous
from Spring , Texas
Expertise:Intermediate
Verified Purchase:Yes
My wife loves her phone. Won't go anywhere without it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features
on October 9, 2025
Posted by: Shadownox
[This review was collected as part of a promotion.] Some of the great features in the S25 Ultra are the enhanced Galaxy AI, the 100x zoom, the 5000mAh battery and much more. The Galaxy AI has some great features like Cross-App action to help perform multiple task at once. Some new AI features after the recent update are also helpful. One of those features are Now Brief. Now Brief is extremely useful if you forget things a lot, it can tell you reminders and tasks that you have set, you can also customize it to what you want to see. The 100x zoom, the quality is great when it comes to taking photos using the 100x zoom, the pictures come out better then you can imagine, the details in the photo are going to look great. The 5000mAh battery can last up to 2 days depending on how often you use it. Another feature that I think is great is the processor, the Snapdragon 8 Elite. The Snapdragon 8 Elite is an extremely good processor for high performance games that uses a lot of details to run and perform better but with one cost and that is the battery life, the Snapdragon 8 Elite uses a lot of battery meaning that the battery life is going to deplete much faster then usual.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matchomen
from Boston MA
Expertise:Expert
Verified Purchase:Yes
I love this phone , he is the best u can buying its very perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hello Matchomen, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you love this phone, and think it's the best option available on the market right now. We have provided a link to the full manual for your device to assist you with additional features available on your device, like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Still best in class!
on October 9, 2025
Posted by: Spectre
[This review was collected as part of a promotion.] What's not to love. The flagship Galaxy series just keeps getting better! The addition of Galaxy AI features just elevates my experience for everything that I use my phone for and I use it for everything! It is my phone, laptop, tablet, and general counsel to the world!
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hey Spectre, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love this device, and how much you have seen improvement with every device you've had in the past. We have shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Truly a SMART phone
on October 9, 2025
Posted by: BluntBee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse that sets a new benchmark for flagship smartphones. Its sleek, premium design with the titanium frame feels solid in hand, and the stunning edge-to-edge display is truly breathtaking. The 6.8-inch Dynamic AMOLED 2X screen delivers vibrant colors, deep blacks, and an ultra-smooth 120Hz refresh rate, making everything from scrolling to streaming look flawless.
Performance is blazing fast thanks to the latest Snapdragon processor and ample RAM, allowing seamless multitasking, gaming, and productivity. The battery life is impressive, easily lasting a full day even with heavy use, and the fast charging gets you back to 100% in no time.
The camera system is where the S25 Ultra truly shines. The 200MP main sensor captures exceptional detail, while the improved zoom and low-light performance make every shot look professional. The built-in S Pen remains a unique advantage, perfect for quick notes, editing photos, or precise navigation.
Samsung’s software feels smooth and refined, with smart features that enhance the overall user experience. Whether you’re a power user, a content creator, or just someone who wants the best, the S25 Ultra delivers on all fronts. It’s easily one of the best smartphones of the year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is so easy to use.
on October 9, 2025
Posted by: ZayZayLB08
[This review was collected as part of a promotion.] I'm not tech savvy these days but Samsung made this device very user friendly. Everything I need for my every day life is located on my device and easily accessible. I also don't take a lot of pictures but WOAH is this thing nice.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there ZayZayLB08, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the experience you have had with your phone. We hope you'll reach out to us again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good replacement for the note
on October 9, 2025
Posted by: Troyhvac
[This review was collected as part of a promotion.] Over all the s25 is a fantastic upgrade from my older note. I use it often for work to draw out thing for clients as well as taking notes or editing drawings so the pen is a must for me. I do miss the bluetooth pen for taking job site pictures but have got around it by using my watch. I was leary about the galaxy ai at first but have been using it and am pretty suprised at how easy it makes tasks as well as voice commands. Over all I am happy with the s25 and am glad I upgraded. Now if it lasts as long as my note did I will be more then happy.
Value
4
Response from Samsung USBy R&R Team, October 9, 2025
Hey Troyhvac, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding this device so useful as part of your ecosystem for both personal and professional needs. We have provided a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best AI phone
on October 9, 2025
Posted by: Tennisstar
[This review was collected as part of a promotion.] The features of this phone are a big galore. Its there in every need of your life.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there Tennisstar, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so amazed with the capabilities of your device. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US