Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: The Phil
Verified Purchase:Yes
This is a phone that I use to make calls and take pictures and stuff. Sometimes I play games. It is big and has a pen thing I haven't used yet. But it is probably cool.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, October 10, 2025
Hi there The Phil, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are amazed with the camera quality of your device, and that is meeting your needs from a device. We have provided links to resources to help you further explore the capabilities of your device, including Galaxy AI, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product exceeded my expectations in both desi
on October 9, 2025
Posted by: Bux1103
[This review was collected as part of a promotion.] I am very impressed with this product. The design is sleek, the quality is excellent, and it performs exactly as described. It is reliable, easy to use, and feels built to last. I have used it regularly and it continues to deliver consistent results without any issues. Overall, this product offers great value and I would confidently recommend it to anyone looking for dependable performance.
Value
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Bux1103, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are having such a good experience with your device, and that it feels well made and comfortable in your hand. We hope you'll reach out to us again in the future any time you have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the samsung phones
on October 9, 2025
Posted by: EcoRam
[This review was collected as part of a promotion.] Love so much the phones. So fast easy to use. Great brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever had hands down.
on October 9, 2025
Posted by: Dcriswell74
[This review was collected as part of a promotion.] I use the mostly for work purposes, the s pen is a game changer for me. Always having to write notes or sign documents is so much easier now. The camera has great colors, there's alot of different settings to get the perfect shot. I use a.i to help clean up the photos or edit when I need something specific done to the photo. Photos aren't to bright or dark, there's no fake look, like with some other a.i editing apps. The screen on the phone is a great size; i use it when flying the drone. With the rich colors and size i didn't have to buy the more expensive remote. If I am flying the drone, streaming movies or playing a game I get a full day on the battery. Bluetooth and Hotspot are always on, there big battery drains usually. The battery saving mode helps with these issues so you can do the things you want to do without always being plugged in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mesmerizing Quality and Captivating Display
on October 9, 2025
Posted by: SamsungDunny
[This review was collected as part of a promotion.] Where do I start? The quality of the device itself screams TOP of t he line, luxury, status, but when it turns on and shows it's hand.....absolutely stunning displays... I have never seen the crisp and clear on a phone ever!
Let's not get started on the camera...Multi functional and functions galor.
Let's not get started on the camera...Multi functional and functions galor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great processor, Super Camera!
on October 9, 2025
Posted by: Loloisrsel
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a couple weeks now, and honestly, this thing is wild. I upgraded from the S22 Ultra and didn’t think it could get that much better, but wow — Samsung really pulled it off this time. The display is just insane, like watching real life through the screen. It’s brighter than anything I’ve used, and the refresh rate makes scrolling feel buttery smooth. The new Snapdragon chip is no joke either — no lag, no heat, even when gaming or editing 4K videos.
Battery life? Easily a full day and a half with heavy use. I was skeptical about the AI features at first, but the photo remastering and live translate actually work. The camera system is ridiculous — zoom feels unreal, and night mode finally looks natural instead of overprocessed.
If I had to nitpick, the phone’s a bit heavy and expensive (my wallet still hurts), and the fingerprint reader could be faster, but honestly those are tiny complaints.
Overall, the S25 Ultra feels like the closest thing to a perfect Android right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have no idea it's great
on October 9, 2025
Posted by: Mikosal
[This review was collected as part of a promotion.] It's so quality I love it. Please keep it up great job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on October 9, 2025
Posted by: Hirschbach5088
[This review was collected as part of a promotion.] I use the phone for personal and work plus it great for banking great photos.
Value
5
Written by a customer while visiting Samsung US