Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
New device
on October 10, 2025
Posted by: Mikey1
[This review was collected as part of a promotion.] I have had my S25 Ultra for about 2 months.
I like how fast the phone is. I am still learning all the features available. This phone can do a lot. I am certain to discover more useful functions. I have enjoyed having so a powerful tool at the ready.
I like how fast the phone is. I am still learning all the features available. This phone can do a lot. I am certain to discover more useful functions. I have enjoyed having so a powerful tool at the ready.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pen doesn't snap photos like ultra 24 did not happ
on October 10, 2025
Posted by: Mtorn714
[This review was collected as part of a promotion.] My ultra 24 was the best phone I ever owned the 25 seems like a down grade compared the ai works great though.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hello Mtorn714, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when features you have used previously with your device have been changed or removed. We have provided a link to the complete manual for your device that has information about the hand gestures and voice commands you can use with your camera for the ideal photos and videos. We have also shared a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 10, 2025
Posted by: Tbaby1
[This review was collected as part of a promotion.] I use my Phone for everything and the Galaxy AI feature is wonderful addition. Speed is wonderful. It's just an overall quality of the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had
on October 10, 2025
Posted by: ShayShay888
[This review was collected as part of a promotion.] It has so many great features. It is the best phone I have ever had and I love it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new S25 Ultra the camera is amazing!
on October 10, 2025
Posted by: GrammieTJ
[This review was collected as part of a promotion.] All the phone functions are easy to use and understand. The camera is my favorite part of the phone. I can take quality photography photos and really impress my friends!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 10, 2025
Posted by: Bigred2012345
[This review was collected as part of a promotion.] The Galaxy AI tool i was skeptical at first but its very handy to find out information needed really fast. Phone processing speed and screen refresh rate is superb. Very smooth operation. Battery life is great. Even with long screen time playing games or social media the battery performs as it should. I upgraded from the s22 ultra. Camera quality is absolutely amazing as with all Samsung devices I've used in the past. Lifetime Samsung user here!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All my samsung devices are the best Phones &"TV's"
on October 10, 2025
Posted by: R5love
[This review was collected as part of a promotion.] I absolutely love my samsung device's. The phones photo quality is the best and I have use the quality to get people I know to leave their apples 🍎 in the past. I also take pride in my samsung TV that I purchased in 2010, and it still work amazingly. The picture quality and refresh rate is better then any of the newer tvs I have tried for my Playstation. I will never buy a TV that is not a Samsung ever again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on October 10, 2025
Posted by: Wicked1981
[This review was collected as part of a promotion.] Well with the new design and the galaxy Ai the phone is something out of the world. Love the new software and its better than before.
Value
5
Written by a customer while visiting Samsung US