Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,223 Reviews)
Open Ratings Snapshot
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Amazing beautiful
on October 10, 2025
Posted by: KentuckyAi
[This review was collected as part of a promotion.] the device has proven to be quite remarkable. The features are incredibly advanced, providing a user experience that is truly exceptional. Moreover, the phone's processing speed allows for seamless multitasking and effortless navigation. Overall, the device is a testament to technological innovation, surpassing all expectations. the galaxy Ai is beyond anything ive ever experienced. I play games and stream movies on my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beast mode
on October 10, 2025
Posted by: GYPZEE
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra with Galaxy Ai for a few months and honestly, it’s a beast. The camera still blows me awaycrisp detail, gorgeous night shots, and that 200-megapixel mode? Unreal. The screen is smooth, bright, and perfect for editing photos or watching reels. The S Pen makes me feel organized even when I’m not. Battery life easily carries me through long days, and the performance never stutters, even with multiple apps open. It’s sleek, premium, and genuinely fun to use. Samsung finally nailed the perfect balance of power, design, and practicality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the only phone I'll ever own.
on October 10, 2025
Posted by: DeeWalter
[This review was collected as part of a promotion.] As someone who blends creativity, tech savviness, and everyday practicality, the Galaxy S25 Ultra feels like it was designed with me in mind. Here’s what makes it stand out:
sPen: The sPen isn’t just a tool, it's the only way I can text without errors, the side button makes everything easier, most of all screenshots. I play a lot of games so it's my game controller.
The outside window on the case is a game-changer. I can check notifications, control music, or glance at the time—all without opening the case. The purple worm with his hat is cute too.

Samsung’s Galaxy AI features elevate the experience. From intelligent photo editing to real time translation and smart suggestions, it feels like the phone is thinking with me, not just for me.

The new Samsung Glance AI lockscreen adds a playful layer to my day. Curated content, personalized visuals, and bite-sized inspiration make unlocking my phone feel like opening a surprise gift. You can customize it as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love this device
on October 10, 2025
Posted by: Battlefield92
[This review was collected as part of a promotion.] I recently had the opportunity to experience the new s25 ultra, and I'm thoroughly impressed. 📱 The display is incredibly vibrant, making everything from streaming videos 🎬 to browsing photos a joy. The camera system is phenomenal, capturing stunning detail in both bright and low-light conditions. 📸 The performance is also exceptionally smooth, handling demanding games and multitasking with ease. Overall, the s25 ultra is a top-tier device that I highly recommend! ✨ #S25Ultra #SmartphoneReview #Tech
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very comfortable to use
on October 10, 2025
Posted by: Hariharan
[This review was collected as part of a promotion.] My Review of the Samsung S25 Ultra:
The phone is very good to use. The performance is super smooth, the display is bright and clear, and the camera quality is excellent. It feels premium in hand and handles daily tasks easily. Overall, it’s a great flagship phone worth the price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone's camera is exceptional.
on October 10, 2025
Posted by: Doonite
[This review was collected as part of a promotion.] My device, S25, has an exceptional camera. I have taken great pictures in my garden.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love it overall!
on October 10, 2025
Posted by: Theponch
[This review was collected as part of a promotion.] The AI is much better and the phone is more customizable than before. The S-Pen works well too. The Samsung Pass is the only thing that seems to have issues. Sometimes it doesn't save passwords. Great other than that!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone.
on October 10, 2025
Posted by: Gustax
[This review was collected as part of a promotion.] I love the phone, I use it for games and on a daily basis. It never fails and the battery lasts all day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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