Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,224 Reviews)
Open Ratings Snapshot
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Great Device!
on October 10, 2025
Posted by: ProSamsungsince2005
[This review was collected as part of a promotion.] I think it's a great device. I just wish you could watch videos while on the phone. My previous phone was a Note 10+ and I loved that phone. I could watch videos while being on a call with that one.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The galaxy on my hands!
on October 10, 2025
Posted by: JazzRaErb
[This review was collected as part of a promotion.] Let me start by saying I love my Samsung GS25U!
Had the SGS23U for a while and was obsessed with it. But, like all technology, it was due to an update.. old phone was barely making it, hold battery, getting stuck, if you know, it was time.
My new phone has open up to be able to do more things than before! Picture taking is 10x better! Battery feels like is better designed, it holds life way better. Graphics are amazing, and the speed... OMG the speed of the phone is priceless!!! Definitely a phone worth having.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!!!
on October 10, 2025
Posted by: GOODMM1
[This review was collected as part of a promotion.] This is an awesome phone! The pictures it takes are unbelievable!! The Galaxy AI is a great tool that helps with very many things! I recommend the phone to everyone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Samsung Model and the AI is really useful
on October 10, 2025
Posted by: BillyB
[This review was collected as part of a promotion.] My Samsung S25 Ultra is awesome. The photography is amazing as can be seen of these 3 volcanoes in Oregon that were many miles away. The voice-activated Galaxy AI feature is a button press away. It gives very detailed answers that can be copied or shared with the press of a button.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great product.
on October 10, 2025
Posted by: Dieselstud12
[This review was collected as part of a promotion.] The internet has been working very beautiful lately.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very reliable . Battery is good. Device is fast.
on October 10, 2025
Posted by: MiguelC
[This review was collected as part of a promotion.] I use galaxy Ai for my photos . It works very good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What a great phone
on October 10, 2025
Posted by: DONJUANRUN
[This review was collected as part of a promotion.] THIS PHONE I HAVE IS SUCH A GREAT DEVICE SINCE THE BATTERY LIFE IS SUPERIOR TO USE IT LIKE ALMOST THREE DAYS UNTIL THE BATTERY GETS LOW.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've been very pleased with this model
on October 10, 2025
Posted by: tb2200
[This review was collected as part of a promotion.] This model has a bunch of great features, with the AI features rounding it out perfectly. I'm especially pleased with the improvements in facial recognition. It pretty flawless now. I also enjoy the larger screen size and improved camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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