Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,224 Reviews)
Open Ratings Snapshot
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The s25 ultra is an amazing phone
on October 10, 2025
Posted by: IlovemyS25Ultra
[This review was collected as part of a promotion.] The s25 ultra is an amazing phone. The s25 ultra has so many great features, like the Galaxy AI. I've used the Galaxy AI more than i thought i would. Its great for removing things from photos, like people, trash, and other unwanted things. Speaking of photos, the cameras are amazing, the quality is amazing and even the zoom looks great. The performance of this phone is amazing, I personally love to play games, and this phone has never lagged while playing, and the graphics are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever
on October 10, 2025
Posted by: Nicolesc831
[This review was collected as part of a promotion.] I love this phone.It's not too big, and it's not too small, slim and light depending on the case you use. The screen is so durable with a protector that I never break it. The storage space really does hold a lot. I was worried because past phones I could use sim chips.But this one has not been a problem. It has so many options for security. The AI is awesome too I use it all the time.It's helped me with so many things. I've always said samsung is the best. I had a competitor phone for work and there's a real difference just with like searching for things alone on the browser or asking questions. I will always stick with samsung devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far I love the software no lag no issues.
on October 10, 2025
Posted by: Mrtnz03
[This review was collected as part of a promotion.] The AI helps so much very smart and useful when needed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing cellphone Extremely capable
on October 10, 2025
Posted by: Boris2JR
[This review was collected as part of a promotion.] I love everything about this device. Cameras, chip, screen, and speaker set up for videos. Always runs smoothly, if something lags it is not the device but the website or app instead.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features as always. My phone is my life
on October 10, 2025
Posted by: CuttymacLA
[This review was collected as part of a promotion.] GALAXY AI service, the camera, the apps...Samsung has always been top tier. I handle all of my business in the palm of my hand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome I loved it
on October 10, 2025
Posted by: Usersamsungnowon
[This review was collected as part of a promotion.] The AI it's another level from bringing up any drawing into a image created by AI, erase something in the picture to make it look better and it doesn't affect the quality of the picture. Really this phone is so fast and smooth, I decided to give it a try after years of using other system and im completely shocked im definitely staying with samsung for a long time I just loved the design it's so cool and even it's a big phone it doesn't feel inconfortable for the hand. Samsung really got my spectatives.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on October 10, 2025
Posted by: Litabugg85
[This review was collected as part of a promotion.] I love my S25 Ultra. I love using the Galaxy AI feature. The phone takes quality pictures and videos. I love having the S pen to take notes and draw.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone Ive ever had
on October 10, 2025
Posted by: ChuckT
[This review was collected as part of a promotion.] The Galaxy S24Ultra meets all expectations. From the camera that can zoom all the way to the moon, to the simplicity of the initial setup. Having Galaxy AI helps with simple and complicated problems quickly and efficiently. The screen size makes streaming movies and music videos look great in great quality. I also stream Xbox games on it too which play great. Highly recommend this phone over all the rest!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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