Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,135 Reviews)
Rating breakdown 27,135 reviews
5 Stars
23,269
4 Stars
3,003
3 Stars
526
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Keyboard's got a smooth, fast response.
on June 9, 2026
Posted by: Joepflip
[This review was collected as part of a promotion.] Using AI when responding to emails and following up with business partners helps me feel more confident when communicating. I Especially feel good about writing to be better understood with grammer and writing style choices through using AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good camera
on June 9, 2026
Posted by: Love3shop
[This review was collected as part of a promotion.] I love how it has Galaxy AI features to help me with every day tasks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Smart phone I ever had
on June 10, 2026
Posted by: DzEagle
[This review was collected as part of a promotion.] Love how smooth , fast is this phone. And on top of all the the great things that this device can offer , I love its cooling system . The phone stays cool and operational , never overheats even if left on a car's dashboard all day , in a 90F degrees plugs to a charger.
I just love it.
I just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy I've had yet...
on June 10, 2026
Posted by: SamFourLyfeMaybe
[This review was collected as part of a promotion.] The inclusion of Galaxy AI on my S25U is a nice addition, I think.
Phone is sleek but powerful.
Quick as greased lightning, but efficient as a leaf in the wind.
Quality phone, 10/10 would buy again so long as the new model isn't neigh comparable in price.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Display ...bed poxel first year...
on June 11, 2026
Posted by: Bobyx1
[This review was collected as part of a promotion.] AI hmmmmm do I really need it?
Phone is ok........
Phone is ok........
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my device but there's one flaw
on June 13, 2026
Posted by: Bambalycious
[This review was collected as part of a promotion.] Galaxy AI has really came a long way I'm pretty impressed. My camera features are extraordinary and I love the phone features, the only flaw is there is no way to lock in the s pen, it needs a closing cover of some sort since it comes out every time I drop my phone(which I do often unfortunately) but it comes out way too easy and now I've lost it without knowing it happened
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful device, great battery life, and great cam
on June 19, 2026
Posted by: GALAXY5GAWESOMENESS
[This review was collected as part of a promotion.] This phone is very powerful, great battery life, and cameras. The Galaxy AI features were great when travelling. The cameras are great for spur of the moment shots and I am impressed with the zoom and quality overall. The s pen comes in handy for a quick sketch or note. I wish it had bluetooth features like previous phones. I'd definitely buy another Galaxy Ultra in the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very user-friendly device
on June 30, 2026
Posted by: Mkh1180
[This review was collected as part of a promotion.] I'm a Samsung Galaxy user and have been for almost 15 years. I am very happy and satisfied. I've witnessed the evolution from manual to Galaxy AI, which makes daily life much easier than before, including professional life, studies, or making shopping lists. That's why when Samsung launches a new device, I always want to upgrade my device too.
I also have Galaxy earbuds, tablet and a watch; those are the complete package for me.
I also have Galaxy earbuds, tablet and a watch; those are the complete package for me.
Value
5
Written by a customer while visiting Samsung US