Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
It's great fast easy to navigate thro
on October 10, 2025
Posted by: Mandoman
[This review was collected as part of a promotion.] Great phone very easy to navigate through various apps ,using AI is a blast would recommend to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on October 10, 2025
Posted by: Marshmallow
[This review was collected as part of a promotion.] Love the performance of the phone and the abilities it offers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S 25 Ultra
on October 10, 2025
Posted by: Tche2025
[This review was collected as part of a promotion.] Everything about my phone is satisfactory!
The weight, the lighting, colors of the images, the battery life, the feel.
I love talking pictures and videos. There are so many features.
My pictures and videos looks amazing!
With the Galaxy AI, better yet! So many features that help in every way!
I'm so satisfied with my S 25 Ultra!
The weight, the lighting, colors of the images, the battery life, the feel.
I love talking pictures and videos. There are so many features.
My pictures and videos looks amazing!
With the Galaxy AI, better yet! So many features that help in every way!
I'm so satisfied with my S 25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the best Camera ever
on October 10, 2025
Posted by: Paulina
[This review was collected as part of a promotion.] Amazing picture qualify. Even when zooming in. Specially with updates so many great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on October 10, 2025
Posted by: Furmama1
[This review was collected as part of a promotion.] I use my phone for games, videos, streaming & beautiful pictures. The only problem is that i have with my new s25 ultra is, I was not informed that you had taken out the Bluetooth capability for this model. I bought this phone because, of course I needed a new one. The boy at the store lied/ommited the truth about picture Bluetooth with the pen use. IT'S NON EXISTENT! for the price I am being charged with for it I should get a refund! I do however love the phone in general. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but makes me miss my 22 ultra.
on October 10, 2025
Posted by: ImOnMyBreak
[This review was collected as part of a promotion.] The galaxy AI feature is outplayed and to be completely honest, a waste of time and resources. There are so many similarities that make the upgrade feel extremely boring. The 22 ultra has a better camera and has a better bluetooth pen. Comes in different colors and has a really nice edge screen.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there ImOnMyBreak, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know that it can take time with an upgrade to discover all of the features, and align the settings to your preferences. We have provided a link to an article to help you with the camera features of your new device for the most amazing photos and videos. We have also provided a link to the complete manual for your device to best align the settings to your preferences, and discover all of the amazing capabilities of your new device. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if you have questions, or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality
on October 10, 2025
Posted by: Mrsfox
[This review was collected as part of a promotion.] I recently upgraded to the s25 ultra and I love it. The picture quality is amazing and the gaming is also a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 10, 2025
Posted by: Bueno1
[This review was collected as part of a promotion.] This phone does everything I need and more!! One push and hold of side button and I have AI! Camera is amazing! I can use for business and personal.
Value
5
Written by a customer while visiting Samsung US