Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,222 Reviews)
Open Ratings Snapshot
Rating breakdown 27,222 reviews
5 Stars
23,336
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Awesome Phone
on October 10, 2025
Posted by: James3C
[This review was collected as part of a promotion.] The camera is amazing. Functionality, Galaxy AI. It has it all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has really great features and also pen
on October 10, 2025
Posted by: Morty937
[This review was collected as part of a promotion.] The device's camera system has been a game-changer for me. The 200MP primary sensor and 100x Space Zoom capabilities have allowed me to capture stunning images with incredible detail, even from a distance. I've taken photos of wildlife, landscapes, and cityscapes, and the results have been consistently impressive.
The display is also one of the standout features of the S25 Ultra. The 6.9-inch QHD+ screen offers vibrant colors, excellent brightness, and a high level of sharpness. Whether I'm watching videos, browsing the web, or playing games, the visuals are always crisp and engaging.
In terms of performance, the overclocked Snapdragon 8 Elite processor and up to 12GB of RAM have ensured that my experience with the device is seamless and efficient. I've noticed minimal lag or slowdown, even when switching between multiple apps or running demanding tasks.
The S Pen has also been a valuable addition to my experience with the S25 Ultra. The improved functionality and precision make it an excellent tool for note-taking, annotating documents, and creating artwork. While I do miss the Bluetooth connectivity of previous S Pens, the current iteration still offers a lot of value.
Overall, my experience with the Samsung Galaxy S25 Ultra has been very positive. The device's strengths in camera capabilities, display quality, and performance make it an excellent choice for anyone looking for a high-end smar
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone.
on October 10, 2025
Posted by: RENEEELYNNN
[This review was collected as part of a promotion.] An amazing phone. Great storage and memory. Awesome AI feature. Great photos. I use my phone for family pictures, gaming, streaming, and social media. I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All of the bells and whistles.
on October 10, 2025
Posted by: Aj1234
[This review was collected as part of a promotion.] Mk Samsung Galaxy S25 Ultra is a very nice device. Comes with all of the bells and whistles on top of that you have AI which is a whole nother world of fiddling on your phone. It can keep you occupied all day doing one fun thing and there's lots of fun things to do with AI features. I also like the s pen I can write my notes/to do's etc ....the battery holds up all day strong sometimes i go 2 to 2 1/2 days without having to charge it. The battery has the AI features which helps not only the current battery but the long term battery life. There are so many options to do just about anything you can imagine on these devices from checking your blood pressure to gambling to playing video games that look real life. Also the screen is smooth speaking of games no lagging smooth sailing. If you ask me this device is a 10 out of 10. Can't go without it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As spected. Great product and affordable price
on October 10, 2025
Posted by: MercedesGuy
[This review was collected as part of a promotion.] The AI capabilities opened a whole new world. More and more can be done and the results are an unexpected surprise.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This galaxy s25 Ultra is the best galaxy thus far.
on October 10, 2025
Posted by: LeoJofficial
[This review was collected as part of a promotion.] My Samsung galaxy s25 Ultra device with Galaxy AI is a game changer for my content creator lifestyle. I use it for filming, editing, streaming, and managing all my social media. The camera quality is next-level — clear, vibrant, and perfect for on-the-go shoots. Galaxy AI helps me edit faster, write captions, and translate fan messages in seconds. The smooth performance and long battery life keep me going through long filming days, and the display makes movies and sports look incredible. It’s more than just a phone — it’s my creative partner every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone The camera is amazing and its fast
on October 10, 2025
Posted by: Nettyb
[This review was collected as part of a promotion.] I'm always playing games on my phone as well as my son homeschools. My samsung 25 ultra is very helpful easy to navigate and store whatever I need for his school. Whether they use Microsoft office or Google docs my phone is easily compatible and can convert back and forth no matter what type of file. Its also great for pictures when traveling or just watching Netflix. The phone isn't indestructible however it is very sturdy and not as fragile as other phones I've had in the past. I would highly recommend even for an older person or someone not as tech savvy because of how simple it is to use with very few if any complications or overly detailed setups. I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Ultra 25
on October 10, 2025
Posted by: UltraFast
[This review was collected as part of a promotion.] Great phone with Qualcomm's fastest 3nm cpu and 12GB of ram really flies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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