Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The most innovative phone I have ever used!
on October 14, 2025
Posted by: Chuckles
[This review was collected as part of a promotion.] I really enjoy using the S25 Ultra. It's easy to navigate and doesn't have so many limitations as many other phone makers products. The most recent update made it even better! I especially like the camera and the new features from that update. It really makes the overall quality remarkable! Just when I thought that I had it all figured out the new updates to the Galaxy AI gave me more to learn and much more to enjoy. I have gone through the gamut of the versions of "notes" and now the "Ultras" and this by far is my favorite but the next favorite is the Note4. I wish that many of the features from the Note 4 had been retained throughout the line, but this one is superior to all of the other models made!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A bit of a disappointment
on October 14, 2025
Posted by: BringBackTheNotePls
[This review was collected as part of a promotion.] The fact that Samsung decided to delete the Bluetooth functionality of tge S-pen makes no sense. I've been using them since the Galaxy Note 10+ and always loved the fact it worked as a remote camera shutter release. It worked brilliantly and had I known that Samsung deleted this function, I would have probably opted for a different phone.
I turned off everything related to Galaxy AI because I have no use for it and it seems invasive, even when limiting the processing to the phone. Cool that it's there for some people, I suppose.
The screen looks good, but not as good as the one on the Note 10+. It lacks the Note's elegance as well. Samsung went with a brick motif on the S25 Ultra. It's a bit too hefty to be practical.
The cameras are okay, not great, but just okay. The 200 megapixels is appreciated, because of the vastly improved dynamic range, but the photos are still a bit underprocessed and blurry. You can't zoom well at 200 megapixels. Seems like a wasted opportunity. Grade: B
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wish I had the time to list everything.
on October 14, 2025
Posted by: Matt006941
[This review was collected as part of a promotion.] It's impossibly to completely say everything that is amazing about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I need for many different things
on October 14, 2025
Posted by: Mishanya
[This review was collected as part of a promotion.] I've been using my phone for many different goals and it turned out to be a very useful tool in my everyday work. I enjoy my phone and was amazed by great set of features, long battery life, artificial intelligence, intuitiveness of work and overall design, as well as amazing display. Having a stylus is a very useful feature, as well. I've got this phone less than a year ago and I'm not planning to get rid of it, we'll probably keep it for another year, at least, maybe longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever
on October 14, 2025
Posted by: Caponer
[This review was collected as part of a promotion.] Galaxy AI, it's so much easier and more truthful then Google. Amazing phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 14, 2025
Posted by: Drew79
[This review was collected as part of a promotion.] Love using the Galaxy AI. The camera is amazing and editing is really easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera and battery life
on October 14, 2025
Posted by: Pyrowire
[This review was collected as part of a promotion.] Since Android 16 came out battery life and camera are so good plus Galaxy AI everything is so easy to use thank you Samsung for always inovating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Galaxy S product line
on October 14, 2025
Posted by: TorianoThe1
[This review was collected as part of a promotion.] I use my phone every day mostly to scroll social media and stay in touch with loved ones but often I do also use it for work or school. 1 feature I really enjoy is the ability for me to take a photo of something with written text and extract that text directly from the photo. It's a game changer and way more convenient that you'd imagine.
The Galaxy AI features are cool too, I don't use them too often but there's potential for it's usefulness. Actually I suppose I do use it often to help edit photos and it does a great job with that.
The build and design of the phone is top tier and all of the standard included features are everything I need personally. Love having the pen though I'd like to see the Bluetooth capabilities of the pen return.
The Galaxy AI features are cool too, I don't use them too often but there's potential for it's usefulness. Actually I suppose I do use it often to help edit photos and it does a great job with that.
The build and design of the phone is top tier and all of the standard included features are everything I need personally. Love having the pen though I'd like to see the Bluetooth capabilities of the pen return.
Value
5
Written by a customer while visiting Samsung US