Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,217 Reviews)
Open Ratings Snapshot
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This phone has great features
on October 31, 2025
Posted by: Pebbles
[This review was collected as part of a promotion.] I love everything about this phone and what it can do it is the best phone I have ever had 💛💛💛💛💛💛💛💛💛💛
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect - no camera clicker stylus for 25
on October 31, 2025
Posted by: Thetxboutique
Love this phone so much, BUT I HATE THAT THEY REMOVED THE PHONE CLICKER FROM THE STYLUS. BIGGEST COMPLAINT!!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra is phenomenal...
on October 31, 2025
Posted by: Dreizzy43
[This review was collected as part of a promotion.] The Galaxy S25 Ultra 25 is a phenomenal device, boasting a stunning display, exceptional cameras with incredible zoom capabilities, and top-tier performance from the Snapdragon 8 Elite chip. The deeply integrated Gemini Live assistant truly sets it apart, acting as an intuitive personal assistant that performs complex, cross-app tasks like drafting emails and setting reminders, making the phone feel genuinely smarter and more useful every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keeps the right things right
on October 31, 2025
Posted by: Aaron A
from Fort Worth, Texas
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the S21 Ultra and found that this phone keeps the things I loved about the older phone the same. The processing speeds feel more than acceptable. The quality of the calls is better as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE EVERYTHING ABOUT THIS PHONE
on October 31, 2025
Posted by: Luis612
[This review was collected as part of a promotion.] I love this phone, this is my first phone in 3 years, I was using Samsung galaxy M32 and I already knew someday I had to upgrade to the big leagues, but due to budget, I couldn't, so I started saving and finally last week I decided to make the move and purchase this beauty of a phone, I literally almost cried when I received it, it has everything, perfect screen, the galaxy AI is fantastic it literally helps me with the camera like how is that possible, the fingerprint on the screen is perfect, the battery is incredible, I got the 512 gb version, so this has an incredibly amount of storage, honestly this phone is the best thing in the world seriously, I only have one suggestion, to improve the fast charging, I felt it faster on my old M32 than in this new phone, rather than that, everything is perfect
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on October 31, 2025
Posted by: Bubbabub
[This review was collected as part of a promotion.] I love everything about the s25 ultra I take a lot of pictures and videos just love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on October 31, 2025
Posted by: LSlay0
[This review was collected as part of a promotion.] I love using this phone because of the all-rounded features. It has amazing camera quality.The galaxy ai is super useful for my every day tasks, and I love the interface and how customizable it is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on October 31, 2025
Posted by: RK S25
from So. Central KY
Expertise:Intermediate
Verified Purchase:Yes
Great device, I wanted to wait for the S26 but my S22 Ultra was getting close to it's limit of use. I didn't want to take a chance on losing all my info. It was really easy to transfer everything and within minutes I had a seamless transfer. Loving this phone the style with flat face is a greatly needed improvement.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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