Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Debra
from Wa
Expertise:Intermediate
Verified Purchase:Yes
Just what I needed to see better the screen is nice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product rocks
on November 4, 2025
Posted by: Jquelyn
[This review was collected as part of a promotion.] Holds a lot of data and works well with Ai. Never have problems, even from water damage. Has been a dependable phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 4, 2025
Posted by: AlextheBlk
[This review was collected as part of a promotion.] The phone is fast and capable. Gets good signal and handles multiple apps with ease. Great for a working professional. #Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Posted by: CustomerX
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
So far it has been every bit as good as the S21 Ultra 5G it replaced, which was rock solid for years. Bought the S25 Ultra to continue receiving security updates, as that is important to me. Glad that Samsung has followed along with Google to offer 7 years of those, else I would have gone with Google.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on November 4, 2025
Posted by: Swat842
[This review was collected as part of a promotion.] I do like the way it looks. It took me not long to figure out the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra - A True Phone Worthy of the Ultra Title
on November 4, 2025
Posted by: goldenarm84
[This review was collected as part of a promotion.] The S25 Ultra is my favorite phone of all time. This has been a solid reliable phone. Each One UI update for the phone has added user friendly improvements and important security upgrades to the phone. The anti-glare screen is great to use in a sunny environment. It's also nice to have all day battery life. No need to worry about charging the phone mid-day even after prolonged screen on-time use. I love the AI features, I use them everyday:
- Circle to search
- Generative Edit for photos
- Live Translate for phone calls
- Now Brief (I think this feature has a lot of potential down the road)
- Generative Edit for photos
- Live Translate for phone calls
- Now Brief (I think this feature has a lot of potential down the road)
Other features I love:
Quick Share - it's the fastest file sharing option between your PC and others on Android.
The customization options on this phone with the downloaded "Good Lock" application on the Samsung app store works wonders. You can really customize the phone to your liking. No other phone offers the level of customization that this phone does.
Last but not least, in this day and age this device works very well with the Samsung eco-system. Backups of settings and files and sharing between Samsung/Windows PC devices is seamless.
This is hands down the best Android phone on the market today.
Value
4
Written by a customer while visiting Samsung US
Posted by: Private
from IN
Expertise:Intermediate
Verified Purchase:Yes
She loves it so far. Better camera, less lag in page loading and great amount of storage for 10000 pictures.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a step above every other phone I've!
on November 4, 2025
Posted by: Love2usemyphone
[This review was collected as part of a promotion.] The new Galaxy AI they are putting on phones now makes alot of tasks so much easier. It has really changed the game as far as how I use my phone.
Value
5
Response from Samsung USBy R&R Team, November 4, 2025
Hello Love2usemyphone, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be such game changer, and that you are finding so many uses for the enhanced features of Galaxy AI. We hope you'll reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US