Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Overall Great Pgone
on November 4, 2025
Posted by: Wolfgirl
[This review was collected as part of a promotion.] I live by my phone so I need something that can keep up with my busy lifestyle- and this is the phone that can! The wand is an amazing feature to add to an already great device. I use the Galaxy AI feature to help me every day, from fixing spelling errors to answering questions quickly, it just boosts the overall all flow and ease of using this phone. The cameras are AMAZING and capture incredible pictures! Love the new modes feature so I can have my phone adapt to whatever I am doing, and me not having to think about it.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there Wolfgirl, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to know you are having such an amazing experience with your device, and that you are finding it so amazing for keeping up with your busy life every day. Please, reach out to us again in the future any time you have questions, or want to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything I need for anything.
on November 4, 2025
Posted by: BuccoUltra
[This review was collected as part of a promotion.] I use this phone for every day use. From work, to watching gaming, or football and basketball games. Regular Tv. Its able to be used for absolutely anything. And the Galaxy AI abilities are endless. Photos are absolutely amazing. Pictures are seamless and never blurry. The Galaxy Headphones I use with this phone pairs easy and have the greatest sound quality. I cant get enough of how great this phone has been. You can ask AI for anything and it will bring it right up, and tell you about it. Samsung has outdone itself with these devices. I'm proud to be a Galaxy S25 Ultra user. Thanks
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to know you are having such an amazing experience with your phone, and finding it perfect for such a range of daily uses. Please, reach out to us again in the future if you ever have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 4, 2025
Posted by: Verushka
[This review was collected as part of a promotion.] Easy ways to make research for anything with the AI. The home button function are amazing. I use it all the time.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there Verushka, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the amazing features, and that you are finding Galaxy AI so helpful for research and additional functions. We would love to hear from you again in the future any time you have questions or additional feedback you would like to share with us about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone.
on November 4, 2025
Posted by: Watzie
[This review was collected as part of a promotion.] I have since added a Samsung Fridge, Stove, and will soon get a TV. Love your products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth operating system
on November 4, 2025
Posted by: Yemmyraul
[This review was collected as part of a promotion.] Its been an amazing device. The galaxy AI is a massive plus for me
Value
5
Response from Samsung USBy R&R Team, November 6, 2025
Hey there Yemmyraul, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be so amazing, and the usage of Galaxy AI to be such an amazing enhancement to your experience. We would love to hear from you again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on November 4, 2025
Posted by: Kwilliams
[This review was collected as part of a promotion.] It does have a display issue sometimes where it glitches
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Features
on November 4, 2025
Posted by: N20DAX
Expertise:Expert
The Performance Is way better than my Galaxy A15 And the Battery Is outstandingly better but the Display tho, Its has a high Refresh rate that's better than my brain. The camera isint Better than my S23 Ultra tho , Still pretty good tho. I bought the S25 Ultra 1TB unlocked version and the storage is just super fast, Even faster than my GEN4 NVME in my pc
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
The AI features and camera awesome! Love it!
on November 4, 2025
Posted by: Rassu365
[This review was collected as part of a promotion.] Galaxy AI is very impressive! The camera is one of the most important features for me and the s25 ultra is awesome! The use of the AI features are great. This phone has made it very easy to organize and monitor daily activities. The Galaxy s25ultra is by far the best phone I have owned.
Value
5
Written by a customer while visiting Samsung US