Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung Galaxy S24+
on November 5, 2025
Posted by: Alesha
[This review was collected as part of a promotion.] Love this phone. Samsung is the absolute best. No other phone manufacturer comes close!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Gene
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Love the phone!! Tons of storage space and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, November 5, 2025
Hey Gene, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you love your device, are finding the storage capacity to be sufficient for your needs, and that the debvice is easy to use. We have provided links to a few resources to help you discover additional features, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the most reliable crafted pho e with multi
on November 5, 2025
Posted by: Greeneyes206
[This review was collected as part of a promotion.] I feel that you can always purchase a new phone, and pick up right where you left off with. And it is perfect for everyday living.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extra most spectacular of the decade
on November 5, 2025
Posted by: Troubleditalian90
[This review was collected as part of a promotion.] I've owned many phones all were ok . Since the galaxy note came out ive been a samsung customer and im so glad ! I now have the s25 and I love it . Amazing real life pictures ! I even spilled coffee in my lap where my phone was and it had no case , as well as sat in puddle of coffee for a good 5 mins le tit dry and it works great . I have promoted it every where go samsung for a amazing device never do yall disappoint thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on November 5, 2025
Posted by: Abhitheneth
[This review was collected as part of a promotion.] Phone is so smooth and camera ,phenomenal...
Processor is so fast that never lags on any situation like running smooth even lot of apps in background.
Processor is so fast that never lags on any situation like running smooth even lot of apps in background.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there Abhitheneth, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device to be so amazingly fast and smooth, the camera to be great, and a processing powerhouse. We have provided links to a few resources to help you discover additional features like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
A must to upgrade too@
on November 5, 2025
Posted by: MzdoasIplz
[This review was collected as part of a promotion.] The style, durability, and latest technology of the this phone is the best its been in the last 4 years!!
Value
5
Response from Samsung USBy R&R Team, November 6, 2025
Hey there MzdoasIplz, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this upgrade to be such an amazing technological advancement. We have shared a link to the complete manual for your device to help you with additional features available like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the features I prize in a smart pho
on November 5, 2025
Posted by: mrk4me
[This review was collected as part of a promotion.] I look forward to using Galaxy AI to maximize my use of this phone.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hey there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the inital exploration of your device. We have provided a link to the complete manual for your phone to assist you with your exploration, and help you best align the settings to your preferences. We also have shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on November 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] All the features of a real flagship phone. I love it, it never crashes or lags. It has no bugs I've seen so far either. Camera is amazing. Wonderful customer service as well. Definitely pleased to have this phone.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hey there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be so amazing, and that your usage is never interrupted. We love to hear that you are capturing so many amazing photos and videos with your device, and hope you have found ways to use Galaxy AI to edit photos, and further enhance your experience. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US