Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Never Let's Down
on November 7, 2025
Posted by: Jamerican81
[This review was collected as part of a promotion.] I've been buying the flagship "S" series since I was a teenager and the 25 Ultra is keeping the pristine record. The feel and the look are very impressive. The Galaxy AI is remarkable in identifying which app to use quickly to execute my demands. I'm also a big kid and run movies and games and it performs incredibly, even making it easier to win because of the large display, no lag, and crisp display. The audio performance is great also. Listening to my phone in the shower no longer needs a Bluetooth speaker to make the sound enjoyable. I love this phone. By far the best phone I've ever owned. The response from the keyboard and as well as other apps makes using this phone a seamless ease and enjoyable, even when I'm doing work tasks. Keep up the great work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding upgrade
on November 7, 2025
Posted by: KingVincent2003
[This review was collected as part of a promotion.] The functionality and usability of this model far exceeded its predecessor. The Galaxy AI acts seamlessly within the operating system so I don't experience the lag I experienced in my previous device.
The phone is slightly thicker and heavier, yet it feels more ergonomic. The camera surprised me, because I had an S22 Ultra which had the best camera for 2 years running. Picture quality on both sides was not compromised and in fact improved. Overall a great phone. Also sturdy, Ive dropped it multiple times (in the case) and there is 0 damage.
The phone is slightly thicker and heavier, yet it feels more ergonomic. The camera surprised me, because I had an S22 Ultra which had the best camera for 2 years running. Picture quality on both sides was not compromised and in fact improved. Overall a great phone. Also sturdy, Ive dropped it multiple times (in the case) and there is 0 damage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outlook administrator
on November 7, 2025
Posted by: Jonaspatrick
Support across sharing love focus on services and security for our team's group's
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use or find anything on this phone love
on November 7, 2025
Posted by: Bianca
[This review was collected as part of a promotion.] Day to day love is phone
I already did a message y make me domote
I already did a message y make me domote
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on November 7, 2025
Posted by: Chellove74
[This review was collected as part of a promotion.] I love the larger screen, all the accessibility feature and the camera the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on November 7, 2025
Posted by: Newtosamsung
[This review was collected as part of a promotion.] The galaxy AI i havent used but everything is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade!
on November 7, 2025
Posted by: DarkLight20
[This review was collected as part of a promotion.] I recently upgraded from owning a S25 to switching to a S25 Ultra. I couldn't be happier. While I loved the S25 the improved camera and battery were features I couldn't live without. The Galaxy AI is second to none and gets the job done. I don't see myself using anything else as my daily driver for quite some time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best bday gift ever from my girlfriend
on November 7, 2025
Posted by: Cmax
from Seattle, WA
Expertise:Expert
This is the best phone I've ever had by a long shot. Amazing performance, size, resolution and user experience.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US