Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent Phone
on November 9, 2025
Posted by: TifaHeart
Expertise:Intermediate
Great phone and display. Battery last all day and phone charges quickly. Massive storage as I got the phone with extra storage.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product need more storage for developers
on November 9, 2025
Posted by: isamantix
[This review was collected as part of a promotion.] the storage is issue still.. i recommend 2GB of storage because it will be more favorable for developers and creators.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone with great features
on November 9, 2025
Posted by: Mastertron67
[This review was collected as part of a promotion.] I just got the Samsung Galaxy S25 Ultra and I’ve been loving it so far. It’s super smooth for gaming, especially in Marvel Contest of Champions — parries and swipes feel way more responsive and I don’t get lag like before. The battery lasts a long time too, even while playing. Also, the Galaxy AI photo tools are actually really useful. I’ve been able to clean up and edit pictures super easily without needing extra apps. Overall, it’s just a really solid phone and I’m glad I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen issues
on November 9, 2025
Posted by: Redd
Display does not stay on long enough. Have selected the maximum time and the phone still shuts off at variable times. It was difficult to even type this message without it shutting off twice.
Response from Samsung USBy R&R Team, November 10, 2025
Hey Redd, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. They can work with you directly to assist you at your convenience in resolving this matter. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: crooner
Verified Purchase:Yes
Upgrade from S21 ultra. Everything is better. You can run it wide open or dumb it down by turning off various AI components. Fairly steep learning curve with all the bells and whistles. Have been a Samsung customer since the Moment slider phone and have never been disappointed. Average 7 hours SOT with approximately 25% battery remaining. Be sure to get Good Lock and Camera Assistant to help with customizations.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Not sure yet.
on November 9, 2025
Posted by: Vuvvie56
[This review was collected as part of a promotion.] Galaxi ai is the next big jump in electronics. I'm using it more and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Speakers and audio tone
on November 9, 2025
Posted by: Slowburn
[This review was collected as part of a promotion.] OK my name is Kaleb hudson since I was 12 years old I always trusted and used Samsung because of all the features it has to amke ot easy to use i love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I can't live without this phone
on November 9, 2025
Posted by: Raytech
[This review was collected as part of a promotion.] I've always been a big fan of apples, but since I got my first galaxy device s22 ultra, I've stuck with it. I've got my galaxy phone every year! This phone is definitely a refinement of s24ultra but it looks better with the flat edge design. The display is gorgeous and the UI is absolutely top of the class. With the galaxy AI integrated in this device, you can literally do anything with it.
Value
5
Written by a customer while visiting Samsung US