Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,216 Reviews)
Open Ratings Snapshot
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best Phone I ever had
on November 10, 2025
Posted by: Richina
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra is seriously the best phone out there—it's my go-to for getting stuff done!
It's got this huge, gorgeous screen that makes everything from movies to sports look amazing, and it's super speedy, so no annoying waiting when I'm gaming or working. The cool part is how it mixes awesome features with Galaxy AI to make my life easier.
For getting things done, it's a game-changer: taking a quick screenshot is just the beginning. I can point the camera at any document, instantly scan it into a neat digital file, and then use the smart features to easily grab the text right off that document or even a picture. When I'm studying or working, the AI instantly summarizes my notes. Being able to capture, digitize, and mess with text from the real world makes my work, school, and even chatting super efficient and fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing I love it!
on November 10, 2025
Posted by: Dreamgirl35
[This review was collected as part of a promotion.] The galaxy AI is wonderful the camera is amazing! I really like this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best galaxy up to date. Love the stylus.
on November 10, 2025
Posted by: Joey87
[This review was collected as part of a promotion.] I use it for watching and searching things online. The stylus is very handy have signed multiple documents through docu sign.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra review
on November 10, 2025
Posted by: Superhotshot
[This review was collected as part of a promotion.] The galaxy s25 ultra is a great phone with an awesome screen, great performance and great camera. It integrates galaxy ai into everyday use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to use.
on November 10, 2025
Posted by: Gillyw33d
[This review was collected as part of a promotion.] I love that I can ask the phone to find something or take a screen shot.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Galaxy AI Features and Performance
on November 10, 2025
Posted by: Irakli1990
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy device daily, and the new Galaxy AI features have truly made a difference in how I work and communicate. The translation and note-assist tools are incredibly helpful for productivity and staying organized, and the photo editing powered by Galaxy AI is fast and accurate.
I use my phone for streaming, gaming, and work, and it never lags — the display quality and battery life are outstanding. Samsung has done an amazing job blending powerful performance with smart AI capabilities that actually make daily life easier. Highly recommend it to anyone looking for a reliable, intelligent device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome has really good features
on November 10, 2025
Posted by: ApostleAl
[This review was collected as part of a promotion.] I like this phone. Especially being able to hold down the home button and circling something so I can locate it. It's better than trying to guess at what it is and then trying to explain it. It works very well it took me a while to get used to the app tray but now everything's really cool on it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I need
on November 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI is a game changer. Seamlessly interacts with my day to day activities
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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