Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best Phone I’ve Ever Used
on November 13, 2025
Posted by: Nellagmr
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is seriously impressive. Everything about it feels fast, smooth, and super responsive. The screen is insanely bright and sharp — colors pop, and it’s easy to see even under sunlight.
The camera setup is one of the best out there. Photos look clean and detailed, and the zoom is wild — you can capture stuff from way off and still get great quality. The AI improvements also make a big difference, especially for low-light shots.
Battery life holds up really well, easily lasting a full day, and it charges fast enough that I never worry about running out. The design feels premium, solid, and looks great too.
If I had to mention one downside, it’s that it’s a bit big and heavy, but honestly, that’s expected with all the features packed in.
Overall, this phone nails it in almost every way. Definitely one of the best flagships out there right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast Processor, light weight and amazing
on November 13, 2025
Posted by: Oswezzy
[This review was collected as part of a promotion.] Wow!! what a big difference from my previews phone Galaxy S23 Ultra to my new Upgrade Galaxy S25 Ultra it's a big different on the weight im really impressed on how light this device is, the resolution on the camara is amazing when im taking pictures. That Galaxy AI technology it helps me alot to personalize and fixes all those objectives that I don't want one my picture. I really love my new phone.
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey Oswezzy, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are seeing a nice big difference in this new phone from your previous device, and that you are so pleased with all of the amazing features of your device like Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The ultra
on November 13, 2025
Posted by: Westerntech
[This review was collected as part of a promotion.] The new device offers a truly expansive visual experience on its large display. Its advanced camera system promises to capture stunning photographs in a variety of lighting conditions. You'll appreciate the seamless multitasking capabilities provided by its powerful processor. The long-lasting battery ensures you can stay connected and productive throughout the day. This latest iteration represents a significant step forward in mobile technology.
Written by Ai on s24 ultra
Written by Ai on s24 ultra
Value
5
Written by a customer while visiting Samsung US
Posted by: Jamey
from Eureka California
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from a Galaxy S7 to the S25 Ultra and what a difference! I am completely amazed with this phone/computer/translator/AI interface/Note taker/Drawing with the pen etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so comfortable
on November 12, 2025
Posted by: TechEdict
[This review was collected as part of a promotion.] SamsungS25 ultra is so comfortable to use for all daily routine. Galaxy AI helps me to do things that I'm incapable of. Galaxy AI is so useful to make my daily routine better. This product is too good for streaming, without any disturbance gaming is perfect. It also useful for my school purposes using "Galaxy AI".
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its a time saver
on November 12, 2025
Posted by: Throwmedown
[This review was collected as part of a promotion.] Everything i need is right here i literally packed up my laptop & I do everything I need from here
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on November 12, 2025
Posted by: 8OtisLynn16
[This review was collected as part of a promotion.] Great phone! Smoking fast with lots of Galaxy AI applications.
Camera system is amazing with 12, 50 200 MP options and AI editing and creating options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on November 12, 2025
Posted by: Charley176
[This review was collected as part of a promotion.] I fell in love with the Galaxy series and this Ultra 25 tops them all. It's fast and takes beautiful pictures. I can't wait to try out the Galaxy AI and see what I can create for presentations.
This new Galaxy will be used for my volunteer projects as I will be able to do everything I need and not have to carry a lot of other technology with me.
As a senior citizen, I love keeping up with the new technology and learning new skills.
Value
5
Written by a customer while visiting Samsung US