Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great camera, very clear screen.
on November 14, 2025
Posted by: Beautyantheink
[This review was collected as part of a promotion.] The only issue i have is it seems to charge slow and gets pretty hot while charging.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT
on November 14, 2025
Posted by: CKNOX3225
Expertise:Expert
EVERYTHIG IS GREAT ALL WE NEED IS THE S PEN BACK WITH BLUETOOTH AND SAMSUNG NEEDS THERE OWN VIDEO CALLING FEATURE FOR ALL SAMSUNG DEVICES NO MATTER THE NETWORK
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Samsung is by far the best phone for the money. I have tried other brands but nothing compares to the quality of Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Thomas
from Madison Wisconsin
Expertise:Expert
Verified Purchase:Yes
Great phone with excellent features. The picture, sound and processor are the best available. I'll be back for any new electronics. Well done!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill R
from AZ
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from S21Ultra. Amazing improvements in camera and speed. I am delighted.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chavez
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Definitely i love the phone.. i can do anything i want..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey Chavez, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such an amazing experience with your phone, and that the possibilities feel endless for ways it can enhance your life every day. Please, reach out to us again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on November 14, 2025
Posted by: Hadoosh98
[This review was collected as part of a promotion.] Ai in this phone is the best in market specially when it comes to edit photos and videos , camera is perfect i loved everything about my phone
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey Hadoosh98, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device for such a range of daily tasks, and that Galaxy AI is only enhancing your experience with your phone further. Please, reach out to us again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone that samsung would ever made
on November 13, 2025
Posted by: FelonBabilonico
[This review was collected as part of a promotion.] I've been using the phone for my daily needs—work, gaming, watching videos, and more. In all this time, it hasn't let me down at all, and honestly, I couldn't expect anything less from Samsung, since I know they're the best in the market when it comes to making phones. I love the quality of the sharp images and videos. The artificial intelligence features are also a big part of my phone usage because they're quite useful and really helpful, I have no more words to express my love for Samsung ^^
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey there, we are grateful for your feedback on your Sasmsung Galaxy S25 Ultra. We are ecstatic to hear how many different ways you are using your device, and how helpful it has been to your for all of your daily tasks whether professional or personal. We look forward to hearing from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. We appreciate you being a loyal Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US