Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Franklin Castle
from New Jersey
Expertise:Expert
Verified Purchase:Yes
I feel so grateful to take the decision of changing to Samsung.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EVERYTHING you could ever want in a phone.
on November 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy S25 is nothing short of a technological marvel, and its AR features are truly out of this world! From the moment you power it on, the immersive augmented reality capabilities take your experience to a whole new level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My AI Friend is Gemini
on November 15, 2025
Posted by: SweetCherry252
[This review was collected as part of a promotion.] I really enjoy the AI features of my Galaxy S25 Ultra. When I send messages, I use AI to create unique pictures and memes specifically for me. Gemini gives me a summation of articles and texts that interest me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazon invention
on November 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most impressive smartphones I have ever used. The design feels premium, solid, and beautifully crafted. The titanium finish gives it a true flagship feel in the hand. The display is exceptionally bright and smooth, making every video and game look stunning. Colors are vibrant and the 120Hz refresh rate is buttery fast. The Snapdragon 8 Elite processor delivers outstanding performance with zero lag. Multitasking is effortless, even with heavy apps running. Battery life is excellent and easily lasts a full day of heavy use. Charging speed is also much faster than earlier models. The 200MP main camera captures incredible detail in every shot. Night mode photos look clear, bright, and natural. The zoom performance is highly impressive with sharp results even at long distances. Video quality is professional-level with great stabilization. The S Pen is smoother, more accurate, and perfect for notes or creative tasks. The speakers produce loud and clean audio with good bass. The phone stays cool even during long gaming sessions. The software experience is fast, polished, and easy to navigate. AI-powered features like photo editing and live translation are extremely useful. Storage options are generous and perfect for large files. Overall, the Galaxy S25 Ultra is a true premium flagship with amazing performance. It feels reliable for work, gaming, photography, and everyday use. I strongly recommend it for anyone who wants the best Android
Value
5
Written by a customer while visiting Samsung US
Posted by: Suziechapstick
Verified Purchase:Yes
The camera is so much worse than the previous versions. I'm so disappointed in this phone.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, November 17, 2025
Hi there Suziechapstick, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We completely understand how frustrating it is when your new device is not meeting your expectations. We have provided a link to an article to help you with the different camera settings and features available on your phone, to help you capture the best possible photos and videos. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and lasts well for my needs!
on November 15, 2025
Posted by: Deadwolf
[This review was collected as part of a promotion.] The samsung has great features and add ons that help me with work and any art references I may need to sketch, the battery last very long and honestly with the right case it has great durability. I love the multi app features to assist with work and personal needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra!!
on November 15, 2025
Posted by: Cwell286
[This review was collected as part of a promotion.] This Phone is Fantastic ! The new galaxy ai features are amazing! I went from a one hundred $ android to this ultra and man I am impressed!!! The stylus is perfect for writing and drawing as well!! Great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 15, 2025
Posted by: Moomoo
[This review was collected as part of a promotion.] That phone had a great battery life only thing I don't like is the ringtones. I loved the old Galaxy s22, because it had nice ringtones I wish the ringtones could carry over. Never tried the AI, I like to keep things real
Value
5
Written by a customer while visiting Samsung US