Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great phone, but not quite perfect.
on November 18, 2025
Posted by: Cody w
from Florida
Expertise:Intermediate
The phone overall is great, however there are a few things Samsung could work on to make this the absolute best phone. The biggest flaw is actually the camera. While pictures look great when the subject is stationary, they really struggle to capture moving objects. If samsung fixes this issue then it will be absolutely amazing. The battery lasts all day without issue, especially if you have battery saver on. I opted for the 512gb model which is plenty of storage for all my needs. The display looks perfect as always. The performance is hands down the best, I even put my phone to a lower power level just to get more battery life, although that's not needed. If you learn all of the ai tricks and how to implement them then this phone is truly amazing. Besides the one flaw with the camera I really have no complaints.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
Only a couple weeks into my new phone and I love it. Have been finding a lot of nice upgraded features for more everyday convenience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark
from Pheonix,Az
Verified Purchase:Yes
Overall it's a good phone. Good battery life and amazing screen. The camera is amazing aswell. I am a bit disappointed that the s pen dosnet have Bluetooth support but overall it's a good phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on November 18, 2025
Posted by: SammyGirl
[This review was collected as part of a promotion.] I've always loved Samsung Phone from the Note series and now the S series.
I'm learning more with galaxy AI feature and explore daily.
I love having the Spen and hope Samsung never gets rid of it !
Great Camera !!
I'm learning more with galaxy AI feature and explore daily.
I love having the Spen and hope Samsung never gets rid of it !
Great Camera !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product features makes life easier.
on November 18, 2025
Posted by: Theduece
[This review was collected as part of a promotion.] Using Galaxy Ai is really easy and short of a miracle when it comes to its capabilities. For me my favorite way to use it is along side the camera and gallery apps and my favorite feature would be the magic eraser that let's you remove just about anything on a picture that you have already taken. This alone is a game changer.
I use my product every day for work. I stream music all day in combination with my galaxy buds3 pro. I have no issue with comfort and battery life with either one.
Value
5
Written by a customer while visiting Samsung US
Posted by: Doug Pieper
from Walled Lake, MI
Expertise:Intermediate
Verified Purchase:Yes
It's the best phone available in my opinion. I love the camera and the image processing which can really improve your shots. It's got very fast network capabilities as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on November 18, 2025
Posted by: Rabbit
[This review was collected as part of a promotion.] I use my phone for work.So far, it has been very good except for the 3 little bubbles on my screen this is a replacement phone so it's refurbished and wasn't completely new ..
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Rabbit, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the capabilities of your device for your work needs. We have provided a link to the Samsung Support Team to assist you if you are interested in discussing options for the bubbles you mention seeing on your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera quality.
on November 18, 2025
Posted by: Infamousmaycee
[This review was collected as part of a promotion.] Takes really good quality pictures and videos. Has alot of memory and can do so much more.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Infamousmaycee, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the camera quality specifically, and that you are capturing amazing photos and videos. We have provided a link to the complete manual for your discover the ways Galaxy AI can enhance your experience with your camera, and device as a whole. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US