Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
This product as a great future
on November 18, 2025
Posted by: PauDiff
[This review was collected as part of a promotion.] Galaxy S25 ultra Unlocked 1tb.Galaxy S25 ultra Unlocked 1tb. Galaxy S25 ultra Unlocked 1tb
Value
4
Written by a customer while visiting Samsung US
Posted by: laudip14
from Dallas
Expertise:Expert
Verified Purchase:Yes
This phone is great. Really fast and gets through the day without charging it. The AI and Gemini are both very helpful for daily tasks and work. Absolute delight for people who like to multitask like me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Laudip14, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are finding this device to be such a powerhouse of multi-tasking for your needs every day. We hope you'll reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product was the best phone I had ever used
on November 18, 2025
Posted by: Thuytran
[This review was collected as part of a promotion.] Galaxy ai was so good it blew my mind!
It was like a robot just doing something for me! And the pen and camera was so good.But one problem was that this phone whenever you take a picture of the moon,it makes a more realistic version of it.
It was like a robot just doing something for me! And the pen and camera was so good.But one problem was that this phone whenever you take a picture of the moon,it makes a more realistic version of it.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Thuytran, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are enjoying the usage of Galaxy AI, and that this device has been fun for your usage with the camera as well. We have provided a link to the Samsung Support Team if you have questions about the features of your device as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
I bought this phone to upgrade the camera that I had on my older Samsung. I love how much it zooms, the stability of the zoom, and was also able to capture wonderful images of the Northern Lights. My husband is ordering the same phone for himself!
I would recommend this to a friend!
Response from Samsung USBy R&R Team, November 19, 2025
Hey SamsungFan, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are enjoying the amazing capabilities of your device, and that you're capturing amazing photos and videos with your phone. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on November 18, 2025
Posted by: Mzkitty0925
[This review was collected as part of a promotion.] This is absolutely the best phone I have invested in! The size and shape perfect fit for my hands. The graphics are amazing. Photos are clear and realistic. Speed awesome. Live Gemini and bixby
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Mzkitty0925, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that this is the best phone you've had, and that you are so thrilled with the design, features, and overall quality of your device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Houston
Expertise:Expert
Verified Purchase:Yes
Super hermoso el dispositivo buena pantalla buenas camaras lo amo
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love that it comes with integrated artificial in
on November 18, 2025
Posted by: Steve1227
[This review was collected as part of a promotion.] I love that it comes with integrated artificial intelligence; it's very easy to accomplish any task
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Steve1227, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the features of Galaxy AI that come with your new device. We have shared a link to the complete manual for your device to help you with additional features, and to best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions come as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
My s25 galaxy ultra
on November 18, 2025
Posted by: BECK75
[This review was collected as part of a promotion.] My everyday use...hardly use any computer.
I also use this phone for work.
Thank you Samsung Galaxy.
I also use this phone for work.
Thank you Samsung Galaxy.
Value
4
Written by a customer while visiting Samsung US