Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love this phone came from zfold 5 best decision
on November 23, 2025
Posted by: Jrfalcon
[This review was collected as part of a promotion.] The pic are amazing. I find myself more on my phone now then before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An AI powerhouse built for Daily use
on November 23, 2025
Posted by: Godplayer
[This review was collected as part of a promotion.] The Galaxy AI features in this thing are so elaborate that there are hour long YouTube videos dedicated to it. I was blown away by how innovative the features were.
It's not just AI, rest of the device including the display, camera are all top notch. There are a bunch of power saving tools to have the battery last all day even on string usage.
Very happy with this phone. Would highly recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever made
on November 23, 2025
Posted by: BlueSapphire1914
[This review was collected as part of a promotion.] The galaxy AI is a game changer!! It has help me so much with creating lesson plans and coming up with topics for my classroom. The phone is lightweight in my hands. The screen is crystal clear and the graphics are vibrant! I purchased this phone because it has tow unique features: the pen and notes. I have large finger tips and with the keyboard being small for me, I'm able to use the pen to type without make lots of mistakes. The Notes feature is great for taking notes during business meetings and class lectures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost the perfect phone
on November 23, 2025
Posted by: Applejuice540
[This review was collected as part of a promotion.] The S25 Ultra is a great device. I’ve been using it since it came out, and while I was hesitant at first about upgrading just for the AI features, I’m glad I did. I now use the Galaxy AI tools every day, especially the enhanced Circle to Search. It’s extremely useful for translating or extracting text directly from images.
The Gemini Live Chat feature has also been incredibly helpful for brainstorming ideas, and the ability for it to see what’s on your screen adds a whole new level of functionality. Samsung and Google are clearly creating experiences that weren’t possible on phones before.
The only thing I would change is bringing back Bluetooth support for the S Pen. It was convenient for taking group photos and a few other tasks. That said, having a Galaxy Watch makes this less of an issue.
The Gemini Live Chat feature has also been incredibly helpful for brainstorming ideas, and the ability for it to see what’s on your screen adds a whole new level of functionality. Samsung and Google are clearly creating experiences that weren’t possible on phones before.
The only thing I would change is bringing back Bluetooth support for the S Pen. It was convenient for taking group photos and a few other tasks. That said, having a Galaxy Watch makes this less of an issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really good performance.
on November 22, 2025
Posted by: Goldengoose
[This review was collected as part of a promotion.] The phone is really good with photos and the performance is amazing and the galaxy ai is really good 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product of Samsung 25 ultra is amazing
on November 22, 2025
Posted by: Jokertwiners
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is an impressive leap forward, especially with its deep integration of Galaxy AI. The phone feels incredibly smart and responsive, using AI to enhance everything from photography and video editing to everyday tasks like summarizing notes, handling messages, and navigating apps more intuitively. The camera benefits hugely from AI-powered processing, delivering sharp photos and cleaner audio in videos, while on-device privacy features keep your data secure. Overall, the S25 offers a smooth, modern experience that makes the phone feel not just powerful, but genuinely helpful in your daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Back of phone overheats
on November 22, 2025
Posted by: AJ121421
[This review was collected as part of a promotion.] For the most part I love my S25 Ultra. The picture quality surpasses any phone camera I've ever seen. The operating system can rival a desktop computer. Galaxy AI on this device is unrivaled. My only complaint is when you're playing a game on it the back of the phone will overheat to the point of burning your hand. I ended up getting a prepaid phone to play my games on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera. And the phone has
on November 22, 2025
Posted by: LAPolice
[This review was collected as part of a promotion.] Galaxy AI is a great assest to my features also the security features are great. The phone also has great storage.
Value
5
Written by a customer while visiting Samsung US