Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,992 Reviews)
Open Ratings Snapshot
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Solid reliable device
on December 5, 2025
Posted by: Nickname123
[This review was collected as part of a promotion.] I traded in my Galaxy s23 ultra for this Galaxy s25 ultra. I must say that they are not all that different from each other from what I can tell but I like both devices. I honestly don't know too much about the AI portion except I know when I do searches I get AI results which seem to do a solid job of answering my questions.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product love the phone
on December 5, 2025
Posted by: Rich2shop
[This review was collected as part of a promotion.] Great with every feature rich2shop. Vbbbbbbbbbbbhhhhhhh
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on December 5, 2025
Posted by: JackCT
[This review was collected as part of a promotion.] With "Galaxy AI" included, the world comes straight to you! It takes great pictures and makes them even greater with AI generation!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Brilliant phone!
on December 5, 2025
Posted by: Jocelyn
[This review was collected as part of a promotion.] The galaxy ai is so helpful across many applications and uses! The camera is incredible, the phone is durable and well- made, the display is beautiful! I love the built in s-pen, and seamless connectivity across my watch ultra...galaxy ring...and buds3 pro!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI Great Addition
on December 5, 2025
Posted by: Kapetan
[This review was collected as part of a promotion.] I find myself using Galaxy AI multiple times a day, its thay useful. I upgraded from the S21U, and its a great upgrade. Phone is very responsive, never bugs out on me, all in all great device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone loaded with features.
on December 5, 2025
Posted by: Caelestis
[This review was collected as part of a promotion.] The S25 ultra has a large screen and amazing battery life. The camera is incredibly detailed. Galaxy AI for editing images is impressive
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 5, 2025
Posted by: Calionz
[This review was collected as part of a promotion.] Perfect phone for work and the camera if outstanding for play.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far the best galaxy I've owned.
on December 5, 2025
Posted by: Crose99
[This review was collected as part of a promotion.] I wasn't sure initially about the squared off frame but it grew on me quickly. The screen and camera quality is the best I've seen yet. Im most impressed with the speed of the device. And the galaxy AI is top notch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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