Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone I've ever had!
on December 5, 2025
Posted by: Breck92
[This review was collected as part of a promotion.] This phone is indestructible and I've dropped it multiple times now. Galaxy ai helps me complete tasks I never would have thought I'd get help with. Its fast as heck and so far I haven't had any complaints thank you samsung =] <3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great storage and durability
on December 5, 2025
Posted by: Rich711manager
[This review was collected as part of a promotion.] Great storage Great phone durability was shockingly really great great phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung
on December 5, 2025
Posted by: dls39475
[This review was collected as part of a promotion.] I use for work with doordash Uber and Lyft it's works great with features of app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly, great picture quality
on December 5, 2025
Posted by: Lucinda
[This review was collected as part of a promotion.] Have not used the A I mode as of yet, have the complementing ear buds 3pro to go with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 Ultra.
on December 5, 2025
Posted by: BeeMack3130
[This review was collected as part of a promotion.] A solid phone. Nice size. Good camera. Fast processing. Great picture for streaming videos. I am really happy with this purchase. Galaxy AI is awesome 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Was very disappointed it didn't have a Bluetooth s
on December 5, 2025
Posted by: Kranz1
[This review was collected as part of a promotion.] I bought this for the s pen I like that part so you could take a photo using it was a big let down I thought they would make a replacement for it with the Bluetooth feature
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hi there Kranz1, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when you are seeking specific functionality with a new device. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera of your device. We have also shared a link to the Samsung Support Team to assist youany time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Product
on December 5, 2025
Posted by: Tabbi2025
[This review was collected as part of a promotion.] Great great phone!!!! I love everything about it..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works fast and smooth
on December 5, 2025
Posted by: Drblancasjr85
[This review was collected as part of a promotion.] Works really fast and smooth. Doesn't lag on loading. Sound and picture quality is great.
Value
5
Written by a customer while visiting Samsung US