Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,615 Reviews)
Rating breakdown 25,615 reviews
5 Stars
21,982
4 Stars
2,819
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
It's a great upgrade for the everyday professional
on March 10, 2025
Posted by: Skotty88
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and it’s easily the best phone I’ve ever owned. It’s fast, powerful, and does everything I need without a hitch. Coming from the S24 Ultra, I can confidently say this is a major upgrade. Everything feels smoother, sharper, and more refined—from the AI-driven software enhancements to the improved camera and display.
The 6.8-inch Dynamic AMOLED 2X display is incredibly bright and super smooth with its adaptive refresh rate. Whether I’m watching videos, gaming, or just scrolling, it’s buttery smooth. The titanium frame makes the phone more durable, and the matte finish keeps fingerprints away. The S Pen is still here, and while I don’t use it all the time, it’s nice for quick notes and precise editing.
Performance is blazing fast thanks to the Exynos 2500 or Snapdragon 8 Gen 4. I’ve had zero lag, even when multitasking, gaming, or editing videos. AI features like photo retouching, live translations, and call summaries are actually useful and make daily tasks easier.
The 200MP camera is a game changer, especially in low light. Zoom is sharper, and video stabilization is better than ever. Battery life is excellent, lasting all day, and charging is fast enough.
Upgrading was worth it—this phone is cool, powerful, and does everything I want.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My hero ❤️
on March 10, 2025
Posted by: Kaisoo
[This review was collected as part of a promotion.] Excellent battery excellent performance Clear and comfortable screen Just one thing, fingerprint needs to be retryed every time, but it's not a big deal. It's still the best phone I've ever bought and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and full of features
on March 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I always almost upgraded to the S24 Ultra last year. I'm glad I waited. The S25 ultra is fast and full of awesome features. There are too many to mention so I'll mention the AI features and customization. I didn't give it 5 stars because it keeps freezing for some reason. I had the same issue with the S23 Ultra so it might be a me problem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet.
on March 10, 2025
Posted by: WaRWolF
[This review was collected as part of a promotion.] There's alot of cool features. Especially the AI. Love the animed emojis!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone, it's nice to see how far they've come.
on March 10, 2025
Posted by: Bobothebrave
[This review was collected as part of a promotion.] Upgraded from a S21 ultra. This phone is seamless action across apps. It's quick, screen is concise. Overall, would purchase again. I really like what they have done. Camera is insanely clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High-performance high speed
on March 10, 2025
Posted by: Newworld
[This review was collected as part of a promotion.] This S25 Ultra is fast. I am upgrading from S23 Ultra and I must say that this device is much faster than it's predecessor and holds charging very well
Well done samsung
Well done samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast
on March 10, 2025
Posted by: Bowlimb52
[This review was collected as part of a promotion.] The phone is probably the best galaxy I've had super fast whatever you have to do and lighter then previous version which I've had camera is nice all around good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Should have had qi2
on March 10, 2025
Posted by: TylerH
[This review was collected as part of a promotion.] I have loved this phone. My only major complaint is that it should have had qi2 wireless charging. I don't love that they took away Bluetooth from the stylus but I'm okay with it.
Value
5
Written by a customer while visiting Samsung US