Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Blue
Average customer rating
4.4
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
99
4 Stars
22
3 Stars
7
2 Stars
4
1 Star
8
85%of customers recommend this product.
(
86 out of
101)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Blue
Posted by: Anonymous
Verified Purchase:Yes
Excellent product with unmatched durability and design.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
All went well. I am Very happy with your products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John West
Verified Purchase:Yes
Works as advertised. Love the fit and protection this case provides for my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Spice
Verified Purchase:Yes
As always, a great product for protecting your phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I love Otterbox since it’s very durable and timeless. However, upon receiving my Defender Series for the iPhone 17 PM, I noticed that the cut wasn’t very exact. Putting the case on the phone, I noticed that there was still a bit of the phone’s silver frame showing at the top portion where the screen meets the phone’s body. It is a measurement issue. I did write to Otterbox immediately about the issue but I didnt get a reply back. I was hoping to get a replacement cause it might have been a defect.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 24, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Drew
Verified Purchase:Yes
Great case as always. Fits perfectly. Only down side as always is it’s hard to charge the phone. But I’ve always used otter box. So that’s normal lol
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Sully
Verified Purchase:Yes
It’s great. Otterbox protects my iPhones. I only use Defender Series, they’re worth it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 399m
Verified Purchase:Yes
This case looks good, is extremely protective and caused zero issue with the camera bar. I was nervous because I heard people were having issues with the camera bar constantly being pressed, but I have had zero issues. The iPhone 17 is also very slippery and hard to grip, so the texture of this case is perfect!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com