Front frame doesn't fully cover the phone's frame.
Response from otterbox.comBy Customer Service, October 31, 2025
Hello Francesco! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Fantastic case. Normally I buy speck cases, but I wanted a case that covers the camera button. This case has been wonderful, I’ve dropped my phone a couple of times already and absolutely no damage. Otterbox did fix the problem with the camera button actuating and I have had zero unintended actuations.
I bought an Otterbox Defender to keep my IPhone 17Pro Max safe and secure. I have an active lifestyle and couldn’t think of a better case. Fit and finish are great. Nothing loose or ill fitting.