Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Blue
Average customer rating
4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
60
4 Stars
15
3 Stars
8
2 Stars
5
1 Star
14
78%of customers recommend this product.
(
61 out of
78)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Blue
Posted by: ES1111
Verified Purchase:Yes
Magnet on back not as strong as previous version..
I would recommend this to a friend!
Response from otterbox.comBy Web Review, May 26, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Robbie
Verified Purchase:Yes
Case and clip are junk, I’ve been a loyal OtterBox customer for years and for the past 2 phones I had the phone has fell out of the clip, the last phone fell off while running machinery and got ran over and the current phone I walked down steps and fell off and broke camera
No, I would not recommend this to a friend.
Response from otterbox.comBy Web Review, June 2, 2026
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Written by a customer while visiting otterbox.com
Posted by: Scott
Verified Purchase:Yes
The case does not fit tight enough to keep out dust
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 5, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Rmy11
Verified Purchase:Yes
I just got an iPhone 17 pro max and got a defender series case with belt clip , well long story short belt clip sucks doesn’t hold your phone like it normally does , I only had my phone for less than one week my phone fell off the belt clip and cracked my screen protector if the belt clip was made like it usually is this wouldn’t be a problem
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Not very satisfied
Verified Purchase:Yes
Your holster does not hold well
What happened?
I bought it for the iPhone 17 Pro Max case and holster. It does not hold well at all falls out all the time.
What happened?
I bought it for the iPhone 17 Pro Max case and holster. It does not hold well at all falls out all the time.
No, I would not recommend this to a friend.
Response from otterbox.comBy Web Review, June 15, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Brian
Verified Purchase:Yes
The OtterBox cases for my new iPhone 17 ProMax are great. My iPhones remain pristine in Otter Bax cases for years. I highly recommend them.
Written by a customer while visiting otterbox.com