Customer reviews from command.com
Command - Large Utility Hook, 5 lb - White
Average customer rating
4.6
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
456
4 Stars
42
3 Stars
9
2 Stars
5
1 Star
33
91%of customers recommend this product.
(
143 out of
158)
Customer Reviews for Command - Large Utility Hook, 5 lb - White
Customer Rating
3
Disappointed with "Re-Use"
on January 19, 2022
Posted by: Shanghai Sharon
from Rochester, MI 48307
Gender:Female
I purchased several large hooks for Christmas decorating. One was placed on the inside of our front door and held up very well last year (I actually forgot about it until Easter time!) displaying one of my favorite decorations. Unfortunately, this year when I applied the same hook with replacement "tape", it fell after a week, so I re-applied the tape and the second time it only made it two days. Why????
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, January 24, 2022
Thank you for posting your review! We apologize for the difficulties you are having and not what we would expect when using indoors. While you have has success in the past, we would recommend using General Purpose products for your front door. However, we do offer a adhesive that can be used outdoors and will protect against humidity, moisture, direct sunlight and -20 degrees up to 125 degrees. If we can offer further assistance, please connect with our team M-F 8:00-4:30 CT by chat from our website or by phone 800-934-7355 and reference this #30066233.
Written by a customer while visiting command.com
Customer Rating
1
hooks
on December 29, 2021
Posted by: debbyjw
from texas
Gender:Female
How do I use this hook when I can't remove the cover? I tried 2 of them with no results. So you tell me how to remove the cover for the sticky spot. I have used these hooks before, but these I have trouble with
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, December 30, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT referencing this #29529795. Thanks again, and we look forward to connecting with you !
Written by a customer while visiting command.com
Customer Rating
5
Fabulous product for organizing spaces
on October 15, 2021
Posted by: Smallaptnyc
from New York, NY
Gender:Female
I have to say that I really love command products and these large utility hooks are no exception. I purchased several to put in all my closets in our apartment that doesn’t have much storage. I love them and not one has fallen down - I found that if you follow the directions closely you will be ok.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Does hold 5 pounds
on May 25, 2021
Posted by: BooCrew
from California
Gender:Female
I used these in my classroom and the VERY light backpacks (no books only a lunch, a water bottle and a folder) kept breaking the hooks. The most frustrating part is the strip and bracket are fine but the hooks broke. Sadly, the hook can not be replaced. Please fix this so replacement hooks are available. Our planet doesn't need excess waste.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, May 27, 2021
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-934-7355 Monday - Friday 8:00-4:30 CT and reference this case id# 23803334
Written by a customer while visiting command.com
Customer Rating
1
on February 19, 2021
Posted by: Dan Indy
from Indianapolis IN
Gender:Male
While advertised to remove cleanly and damage free, in tiny print on back of package it says 3M will not be responsible for any damage arising from this product whether direct, indirect, special, incidental or consequential. My beautiful dining room now looks terrible. I used the hook to hold a 1 lb wreath over the holidays. I pulled the rubber thing out, but this still happened. I'm guessing the top part of the tape must have become permanently glued to the wall. All instructions were followed.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
RUINED Wood Work (& tree)
on January 12, 2021
Posted by: AnneC
from Milwaukee, WI
Gender:Female
Very upset to find (multiple) strips pulled off professionally painted woodwork, damaged trees and many broken heirloom ornaments. Weight was under what was required and several strips were applied properly. DO NOT count on the CLAIMS for this product if you have care about your interior space. We now need to have woodwork sanded down and re-sprayed. Extremely disappointing to deal with when we used these as in extra "safety blanket". FAILED! 100% RUINED WOODWORK
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 15, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Please provide reference #20060138 when you call.
Written by a customer while visiting command.com
Customer Rating
1
Ripped paint off wall
on October 2, 2020
Posted by: janobonano
Gender:Female
[This review was collected as part of a promotion.] I followed all the instructions. The wall had been painted over a year ago so it was fully cured. I used rubbing alcohol to clean the wall. I let it sit overnight without anything hanging on it. The next day I hung a skateboard deck, which is well under 5 lbs. Two nights later, it fell down and took some paint with it. I used to use these all the time, now it seems like they just don't work anymore. I also recently used some of the tiny ones to hang fairy lights in my daughter's room, and half of those fell off, too.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 5, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Convoid Clean Up
on September 2, 2020
Posted by: Nona68
from Paris, Tennessee
Gender:Female
[This review was collected as part of a promotion.] I bought these during our quarantine days to declutter our house... the Commander Large Designer Hooks worked great!
I would recommend this to a friend!
Written by a customer while visiting command.com